Rimowa, Miami FL
| Address | 115 NE 40th St, Miami, FL | ||||||||||||
| Phone | (305) 576-2081 | ||||||||||||
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| Website | www.rimowa.com/us/en/home | ||||||||||||
| Categories | Luggage Store, Fashion Accessories Store | ||||||||||||
| Rating | 5 30 reviews | ||||||||||||
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Luggage Store Rimowa reviews
30 I have met Elvis Rosa from the Service Department, he is their Repair Technician and has been just amazing. He understood the problem right away, was eager to help and did a great follow up on my case, I am now waiting for my replacement bag and I want to rate him and Rimowa Miami team FIVE stars! Great team guys, thank you Elvis Rosa!
Leandro Liberman
Outstanding customer service, impressive location! Carlos and Andrea went above and beyond to accommodate me and it shows! If I could give them a 10-star rating, I would. Will definitely be back and will also pass on the word about this excellent store.
My Rimowa was broKen in the keylock and Just realize hours before my International flight. Went tô the Miami store and Carlos replace the keylock in minutes. AmazING! Kisses from Brazil!
Wilson Frias, Carlos Ramirez and Elvis are da bomb!:) They are always willing to go above and beyond for the customers. Great luggage but even better service. Elvis, the repair tech, has always done a great job fixing our suitcases. If you are in the store, ask for Carlos or Wilson by name. They will always take good care of you:)
Love the Rimowa brand and the staff are friendly. Carlos is so knowledgeable and will make sure your visit is exceptional:)
Amazing experience Carlos when beyond his way and answered my questions in a knowledgeable matter wow what you gentlemen. Carlos Ramírez is gold!
Amazing repair service! Loveliest employees, specially Carlos, he is excelent with customer service. Can't thank him enough!
Excellent service! Have three cases repaired, one of them was even replaced due to its condition. I'll certainly buy more in this store! Thank you!
Excellent products AND excellent service. Carlos Ramírez exceeded expectations (pretty high, btw) in my recent visit to take took my luggage for repairs. He was initially very cordial and helpful over the phone and efficiently worked with the repair guy (sorry I didn´t take his name) to return my repaired luggage within a couple of hours after dropping it. Friendly and competent, he coached me into buying a separate piece of luggage. Really recommended.
Great service and repairs here. Went in with some Salsa Airs that had cracked cases and got them fixed and reinforced. Wonderful! Rimowa has won my loyalty. With the word getting out the wait time is now 1-2 weeks, but they can squeeze a few people in faster if you are transiting.