Royal Pets Market & Resort, Palm Harbor

Great place to take your pets for grooming, veterinary care, boarding, and pet food and supplies. They have a very clean, beautiful facility and spacious store. Their staff is top notch, friendly and knowledgeable and their prices can't be beat. I highly recommend!

Very friendly staff, great service, reasonable prices. We bored and take our dogs there for grooming.

At first I loved Royal Pets, but after a year of going there I was constantly disappointed by the grooming. I thought maybe I wasn’t explaining the style I wanted correctly, but I have since taken my dog to other places and they cut his hair perfectly on the first try. I’ve also dropped him for daycare several times, which was also fine at first. Then the staff started playing on their cell phones and not actually watching and interacting with the dogs. As a result, my dog was laying on his back (trying to surrender) while other dogs being overly aggressive with him. After 15 minutes of watching this from the parking lot, I went back inside and said I’m taking my dog home. After several contacts to management about my frustration, I never received a return phone call or email. Needless to say, we will not be going back.

Not impressed at all. Garbage in the parking lot. Poop in their “elimination” yard. A outside daycare yard that’s smaller than my house. Not only do they have 1 person watching 50+ dogs, but, the small dogs are separated by the big dogs by a gate. So, if someone needs to get to the other side, they’ve got to open a gate to get there. And then you have big dogs trying to get to the little dogs and vice versa. Plus, to bring a big dog inside, they have to walk the big dog through the little dogs to do so. And the harnesses they use are nothing more than a rope. So, if the dog isn’t cooperating, they essentially just pull the rope, choking the dog. The inside smells like dog poop. Apparently, there’s an inside daycare yard too but it just sits there half of the time creating this long walkway to get from the inside to the outside. So if someone needs help with a big dog outside, they have to wait for someone to run through this 50’ long room, through the little dogs, through the gate that I mentioned earlier, before help would arrive. For a place that says they treat your pet like royalty, it seems more like they treat your pet like peasants.
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