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Russo's Coal-Fired Italian Kitchen / Russo’s, Pembroke Pines FL

Address 14910 Pines Blvd, Pembroke Pines, FL
Phone (954) 431-1131
Hours
Monday3:00pm-9:00pm
Tuesday12:00pm-9:00pm
Wednesday12:00pm-9:00pm
Thursday12:00pm-9:00pm
Friday12:00pm-10:00pm
Saturday12:00pm-9:00pm
Sunday12:00pm-8:30pm
Website www.russoscoalfired.com
Categories Italian Restaurant
Rating 3.7 31 review
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Russo's Coal-Fired Italian Kitchen / Russo’s reviews

31
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Yanet
April 16, 2018 12:32 am

Worst experience ever! My 1st and last time at this restaurant.i was recommended by a friend and was looking forward to an italian restaurant that was not your typical american chain.
I was so wrong every minute of it. YOUR BETTER OFF GOING TO BRIO, OLIVE GARDEN AND EVEN CHEESECAKE… PLEASE READ REVIEWS AND STAY AWAY FROM THIS PLACE… THE SERVICE WAS THE WORSE ONE EVER… MCDONALDS HAS A BETTER SERVICES THAN THIS, AND THATS HARD TO SAY.
Arrived at the location around 6: 30pm on a saturday and it was not busy yet. At this point he was only w two tables, this man wouldn’t write anything down. Andre the (waiter) came over and to take some of our oder; lets start w no water was offer, i oder the dip, which i never got, i order the raviolis w marinara sauce which came w alla vodka sauce, had to go back.at no point the waiter Andre asked if we where ok or if we needed something.soda was never refill and coke was as flat can be.i guess they where trying to save on the CO2.once i got my pasta i asked for some grated cheese, which he never offered what they had, just cheap parmagiano on the table and than he said we have some but for $0.75 i mean c’mom ur place looks a bit high end but my god its far away from that… which of course if am asking if because i want something a bit more refined that ur cheap parma from the table.of course he forgot and i got tired of waiting around and got up to the front and asked for my waiter which he was just having a conversation w other people from the restaurant, mind you at this point he had more tables and place was getting busy and should of been taking care of his tables.i asked a lady for the grated cheese and she was cold and also rude can be too.i think the only nice person was ur hostess, i even mention to the girl that the service was horrible and you would think they would of sent out the manager for some Apology! OF COURSE NOT… the four cheese raviolis was horrible the marinara sauce was cheap watery and tasteless.they should of had a better table knife that actually can cut because those garlic rolls are pretty hard inside of a lot of olive oil that would don’t want to grab w fingers.i left really disappointed and bother THAT I CAME BY TO THIS PLACE AND WASTE MY MONEY AND MY TIME WITH HORRIBLE FOOD AND SERVICE.i never do leave a place with not leaving a tip but this guy n place didn’t deserved it and he never apologize for screwing up.

PEOPLE READ THE REVIEWS FROM THIS PLACE AND DONT BOTHER.i have read some bad reviews and barely two reviews where answered by restaurant management.i guess it runs in the place with the bad management and whomever take cares of the internet pages.dont be full by the location and The interior. Very elegant and modern. You feel like you are in an upscale restaurant.  But the interior did not match up to the food and service provided.
SHAME! RUN AWAY FROM HERE!

Marco
April 14, 2018 2:45 am

Very good! The bruschetta was divine. The pasta was just perfect. And the pizza was the best. Just moved into the area and I found my Italian place. And the service is quick and very friendly. Everyone said goodbye to us as we left. A+ in my book.

karim
March 20, 2018 7:18 am

I ordered the fettuccine Alfredo with chicken and had it delivered by one of the delievery services in my area. The delivery service was great. The food was awful. No seasoning and quite frankly, I've had hospital food that tasted better. Immediately I had to season the dish I paid for. By the time it started to taste somewhat decent, it got cold from me tossing the noodles to have the seasonings incorporated.

Rick
December 24, 2017 3:23 am

Great food. Great service! Clean restaurant. JESUS CHRIST is LORD of all! Repent or perish. You must be born AGAIN!

Melanie
November 07, 2017 7:59 am

First time ordering and we were disappointed. The thing was that the pizza was a mess (slices on top slices). Another thing was that the pizza was cold. Flavor was ok

Pablo
October 05, 2017 6:53 pm

They were open before Hurricane Irma and were able to feed us after a hard morning of hurricane preparation. Plus pizza was awesome!

Elba
August 15, 2017 8:04 pm

I came in a couple of times. The service was good, really nice place/ location but their food was okay. It wasn't anything special. I certainly was not impressed by their pizza. The price did not equal the taste.

Kat
July 20, 2017 5:16 pm

Ordered food to go for the first time. Girl on the phone was friendly and knew the menu, picking up my food was easy and it tasted wonderful even after the 30 mins it took me to get home.

Mike
July 08, 2017 1:49 am

Worst service ever. Ordered pizza and they told me ten minutes later that it will take 45 minutes.no offers for changes, no accommodations.just wait. This place used to be good but the only reason they do well is that it is the only Italian restaurant in the area. They used to have veal saltimbocca but took that off the menu.you are better off at a pizza restaurant or Brio

Javier
June 04, 2017 1:45 pm

Just attended a food and beer pairing.it was absolutely awesome! The food was amazing and the Wynwood craft beers beautifully complemented each other. I have requested to be on their mailing list for future events.

Ryan
April 04, 2017 9:06 pm

Our new go to pizza place! Great service, pizza came out fast (it was a slow sunday night so not many people maybe 9 tables), overall delicious food! Pizza crust was very well cooked, not too doughy but not overcooked. You can also watch someone tossing dough!

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