The Lens Depot, Oviedo FL
Address | 2785 Wrights Rd #1101, Oviedo, FL | ||||||||
Phone | (407) 964-1075 | ||||||||
Hours |
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Website | www.thelensdepot.com | ||||||||
Categories | Equipment Rental Agency, Audio Visual Equipment Rental Service | ||||||||
Rating | 4.2 29 reviews | ||||||||
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The Lens Depot reviews
29Horrible customer service. Traveling through Florida and was in desperate need of a card reader. They refused to allow me to rent a card reader without renting an entire camera package with it. After expressing my concerns and saying I would even pay extra, the agent just straight up hung up on me.
Great selection, friendly staff, very easy to get a rental, quick in and out. Unfortunately don't work on the weekends, so have to reschedule my shoots around.
I rented 2 flash units with pickup in Tampa. Both offices were EXTREMELY courteous, answering lots of technical questions from me. Pickup and dropoff was super simple and they even offered to work with me on returning my equipment early when Hurricane Harvey cancelled my photoshoot/trip to Texas. Great customer service, quality equipment and I will be returning. Surprise credit at the end of my purchase wasn't bad either! Thanks guys.
Wouldn't let me rent from them because I have a state ID instead of a license due to health issues. They are the same level of ID seeing you get either from the DMV. Way to discriminate against people who are ill
I would highly recommend using this company. I called several times with questions and they were very friendly and helped me pick the right equipment to rent. They made everything from receiving to returning the products very easy. I was very pleased with my rentals and would use them again.
I have been renting from The Lens Depot over a year now, never had any issues with the equipment, their customer service are beyond words helpful and very responsive with any question that I ever had. Recommended before and always will!
Great Packaging - I received my shipment right on time. The process of returning the shipment to Lens Depot was seamless. I'm definitely using them again.
Great place to rent from. They had solid gear that was what I asked for. Smooth transaction both for renting and returning.
Came through for me in a pinch. Extremely responsive via email; I went from likely not renting to getting what I need, solely based on how easy it was to work with their customer service over email and speed of shipping. Better deal and faster service than LensRental.