Tire Kingdom, Orange Park FL

Be prepared to wait at least 3 hours to get an alignment and oil change done to a vehicle, slow, need to hire more people

Although service of oil change was done this place has no concern of customers time. Took 20 minutes to get checked in. Guy at desk is so consumed with chicken pecking the keyboard and smacking the mouse its incredibly annoying. Place was not busy my car was taken in about 25 minutes after write up, oil change was completed in about 45 minutes, but I was ignored as the guy at desk was consumed with the computer.pecking at keyboard. OMG.oblivious to surroundings. Took additional 30 minutes to get my keys so I could get out of there. First visit will be my last visit. Time is $$ and paying a fast lube 10.00 more to be on my way in 15-20 minutes vs. 2+ hours is money well spent.
I will say guy at counter was friendly and courteous, maybe he is overwhelmed? If so a good manager would realise shortcomings and make adjustments as needed. This is not happening at this location. Place is really dumpy inside lobby/waiting area and needs massive freshening, again good management would realise shortcomings.
Location is very customer uninviting.

Awesome experience dealing with the guys at this Orange Park location. Starting with the manager Gary. He was very professional and didn't try and sell me something that I didn't want or need. I had to get 4 new tires and an alignment. It was reasonably priced and I have walked away with complete confidence that if I ever need tires again for either vehicle I will be coming back here. Thank you! For the first time in a long time I have had work done without feeling like I got ripped off!

The prices aren't bad but the service is the real selling point. Don't get your cat worked on anywhere else. The guy at the front desk is super friendly. The technicians are excellent at explaining what is wrong with my car. The never pressure me to buy something I don't need. I just took my car in today because it was making a noise. I was worried there was something wrong with the control arm or something. They checked everything that could have been causing that noise and I ended up only needing an alignment. I can't tell you how relieved I am.

I went there about a month ago and had work done on my company truck that pulled up my company account no problem and charged it when I returned recently to get my AC looked at the front counter guy didn’t know how to use a computer and search was very rude and didn’t offer any help. After a couple tries of him looking and not Being able to do his job and pull the company up I left he even remembered me from a couple weeks before! And made it seem like I was lying or he was making a company app that’s their loss I will never go to the tire Kingdom on Blanding again. Horrible customer service.