TownePlace Suites by Marriott The Villages
Address | 1141 Alonzo Ave, The Villages, FL |
Phone | (352) 753-8686 |
Website | marriott.com |
Categories | Hotel, Extended Stay Hotel |
Rating | 3 21 review |
Nearest branches The Westin Lake Mary, Orlando North — 2974 International Pkwy, Lake Mary, FL Fairfield Inn & Suites by Marriott Brooksville Suncoast Parkway — 14082 Cortez Blvd, Brooksville, FL SpringHill Suites by Marriott Orlando at FLAMINGO CROSSINGS Town Center/Western Entrance — 13279 Hartzog Rd, Winter Garden, FL Fairfield Inn & Suites by Marriott Orlando International Drive/Convention Center — 8214 Universal Blvd, Orlando, FL |
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TownePlace Suites by Marriott The Villages reviews
21 Stayed here the past weekend to visit family in The Villages. I want to start off by saying the room itself and the hotel interior was well kept and clean. Bed was comfortable, kitchen in room was well stocked. Shower had full size amenities.
Breakfast on Saturday was good, but very minimal. Breakfast staff was not attentive to guests, didn’t hear one word from her. I work in a Hilton branded hotel and was surprised to see the lack of interaction from the staff. Breakfast on Sunday was even more limited, quickly running out of things such as plates and food more than an hour before breakfast ended.
I was really looking forward to the pool area as the pictures displayed online make it look inviting. When I arrived, I was more than disappointed. The hot tub was already whirling with debris settled in the middle and then somehow shut off during my soak. I was not able to turn the jets back on as the knob to turn it on doesn’t stay on. The pool deck is worn and cracked and DIRTY. There was trash left on the tables, the dirty towel bin was full, the chairs and tables all scattered around. The color and clarity of the pool was questionable so much that I didn’t even feel comfortable putting my body into such murky water.
It’s clear this hotel has gone downhill and the quality is barely sufficing anymore. If I have any suggestions, clean up the fountain in the front - have someone come power wash the entire property. And take more pride in your hotel.