Big Lots, Smyrna GA

I visited the Big Lots store on S Cobb drive Smyrna GA. I just happened to get a buggy that was very loud and noisy. I looked up and saw an employee gentleman with another buggy in exchange for the one I had. His name was Darrel. I was told by another professional employee the name of Sonya @ the register. Those two employees displayed excellent friendly customer service. I hope they get the recognition they deserve, by having customers such as myself to visit the store on S. Cobb. Keep up the GREAT work Sonya and Darrel.

Clean, well lit, and reasonably organized. Was able to find my item's quickly as the store layout & signage ACTUALLY MADE SENSE. Only drawback was slow check out as there were people restocking shelves instead of getting customer out the door. Overall positive experience.

Staff is friendly. Store well organized. Has cool gift items and popular brand named items. Anything from groceries to furniture, you can find it here for an amazing price. Love this store!

Employees and management were so professional and courteous; they went above and beyond to locate items for us which weren't on the floor yet, so they went to the stock room and brought some out to us. What a great staff

I was pleasantly surprised with the cleanliness and customer service at this BigLots. The cashier sanitized the card reader and her own hands after every transaction. Their regard for the heath and well-being of their patrons is above any I have seen elsewhere. Thank you BigLots! I will be back.

Went to get household essentials and foun everything I was looking for. Toilet paper, paper towels, laundry detergent, hand soap. Fast checkout.

There is always great bargains and regular coupons for discounts on your entire purchase. It appears that the shelves are not fully stocked yet and quite a few items that haven't been available for months.

Furniture is cheap in price and quality, don't fall for it! However their sale items can be a good deal sometimes

No hassle on my return. I didn't have the receipt but it was really easy to shop and use store credit in the same visit. The cashier even told me about a special they were running so i saved even more!

Had to do last minute Christmas shopping. Found what I needed and more. Reasonably priced and the customer service was superb.

My experience was great; the customer service was excellent and the store was very clean and neatly organized.

I continuously saw staff that was available. That's refreshing and nice to see. Great products.

Great Store.been shopping this location since they opened, 1985/86. ALL Employees very nice and helpful. Love their BUZZ CLUB & " SPECIAL SALE DAYS"

Love this place! The staff was very nice and patient although they were a little busy. Not to mention. They have everything there! Well, almost.

Not a bad place to shop. Gave it 4 stars because I was disappointed the price of the water went up.

It's walking distance from my job so it's a great location I work at Ridgeview Institute it's a great location

Great, friendly staff. Helpful, good products at reasonable prices. Never know what you will find

This one gets busy on Saturdays. Always a great selection of Christmas Decorations for a reasonable price. Parking can be difficult during the holiday with the Christmas Tree sales lot in the same area.

This Big Lots is pretty good. Sometimes its trashed, but mostly it has a good supply of inventory

Didn't realize they were in the business of used items sales. Bought solar lights that, once we got them home, turned out to be covered in mud.