Together Credit Union, St. Louis MO

Love Angelina and the employees at Lynch! I've been a member for almost 20 years and they always treat me like family! I've also visited the branch in Tampa and their employees are just as great!

Great rates on car loans, but they have screwed up my payments now for the second time! Can't get anyone to respond or call me back. I pay two car loans on same day. They have repeatedly applied both payments to same loan, even though, the checks list separate accounts. I get constant email and text saying I am late for payment, but you can see online the payments are miss applies. Total joke! They don't care.

Update: . I recieved a COLLECTIONS notice today. Again. They have not called me, not responded to email. The payments are MADE and you applied them incorrectly. This place is a total joke and I will be moving ourbloans to another location.

I've had the pleasure of co-running a St. Louis business for 6 years now. We've been with Bank of Amercia since our founding, but now that we're doing larger volumns we were looking to switch to a local credit union where we thought the service would be better. I went in to get a checking account at first, and depending how I liked the account, would look into their business services. The experience was miserable. The girl I talked to was horribly untrained and unknowledgable. My address is outside of St. Louis, but my office address and business is run in St. Louis. I kept being informed I had to have a St. Louis address or be an AB employee. This whole time I'm telling her I work in St. Louis and reading to her their own brochure which says as long as you work there you can have an account. She stormed off to get management who then told me I was correct and if I could get documentation proving my work address then I could open up an account.

The entire interaction once I informed her I work in St. Louis should have only consisted of them informing me I needed to have proof of my work address and examples of what that proof may be.

On the plus side the management was nice and well-informed. Hoping this was an isolated incident, but we won't be taking our chances.

I am so happy with the service my family receives at This credit union. Been a customer for years. Stopped using banks in the 80's because of all the BS fees and games they play. I have had loans, accounts and large transactions all transpire without a hitch. The staff knows my husband and I by sight. Always friendly.