Helena Ford Lincoln

Typical car lot all about the money salesman was nice but total waste of time unless you have cash down not willing to work with you at all

Had the best experience here. Kirk Loveridge is the best salesman! I traveled a long Montana way to find just the right car for my physical and financial needs. Kirk hooked me up with exactly the perfect fit. His kindness and patience over two days of his time was an unorecedented experience for me. Don't think I can recommend Helena Motors but especially Kirk enough.

What a wonderful experience! Justine was fantastic as well Jeff the finance guy. They made buying my vehicle easy and quick! Thank you!

Been with this dealership 1 new car purchase and F250 & Pontiac. Excellent dealer and service for 10 years esp Steve Heinitz service manager

Helena Motors recently sold me a car with an excessive oil consumption problem. In the neighborhood of 1+ quart per 1000 miles. I bought it as the second owner and at 100k. Helena Motors has serviced it since new, so I cannot imagine this problem would have gone unnoticed. It is a shame that they would be willing to pass an undisclosed issue like this along to a buyer. It has left me with a seriously devalued vehicle because I have enough moral compass to disclose it to any future buyers.

The article linked below by the dealership states 1 quart per 1000 miles to be acceptable for “some performance vehicles. ” This is an economy sedan. Unless the offer to repair is at dealership expense, I’m not interested.

I spent 600 dollars to fix my car, not only did the same issue show up 20 minutes later, they ordered a part and said they would call me back. I never received a call back. Went to another place and had it fixed, which was a completely different problem. So 600 dollars for nothing that needed done.

I was in the market for a Toyota Tacoma. My fiance and I met with Corey Pope. He was very laid back, professional, and answered every question fully. He listened to what we wanted and was able to offer options. I highly recommend reaching out to Corey.

Bought a used car from here 3 months ago. Already needs 4000 dollars worth of work done to it. Needs new head gaskets, new timing belt, new rear struts and more.

I would highly recommend taking your vehicle to Helena Ford and Lincoln. The last time I was there I was getting a regular oil change and they went above and beyond to take the time to fix my back door because it was not shutting properly. I didn't even have to ask for them to do this they just noticed there was an issue which saved me the extra hassle and fee. They do a great job of getting you in and out in a timely manner. The staff is very friendly and they treat their customers with respect.

I recently traveled from Bozeman to Helena to trade in my 2004 Toyota 4Runner on a new 4Runner. My experience working with John Alastra, Rick Nash & Dan Adamson @ Helena Motors was great. I got an extremely decent trade-in value and they were fast, efficient and professional. John Alastra went above and beyond to demonstrate all the bells & whistles on the new model & even followed-up at a later date to ask if I had any questions or concerns. Fantastic, I would highly recommend driving the distance to Helena Motors.

Our November 2019 purchase of a used SUV at Helena Motors could not have been a more pleasant experience. I've purchased many vehicles over the years from many dealerships. Helena Motors was by far and away the absolute best! Kourtney Koch was a wonderful salesman, the best ever! They gave us a great price, and restored the vehicle to excellent operating condition before turning the keys over to us. We can't speak highly enough of Helena Motors and their organization!

Helena Ford is a great place to take your vehicle. My only reason for not giving five stars is they seem to always be so busy it's hard to get a vehicle back in a timely manner. The technicians are knowledgeable but they often seem to be out or working on too many vehicles at the same time. They always get it done I just wish it was a little faster.

This is my second Rav4 from Helena motors. I have been very happy with the service department, and the Sales Reps. They have made the whole process easy and enjoyable. Keep up the good work!

John Alastra made our experience smooth. First and foremost, he listened to our needs, answered many of our questions, and provided some great insights in helping us choose the right car for us. He is knowledgeable; really knows his stuff about vehicles. We trust John, and his advice and direction was extremely helpful for us in making a decision as to which car would work best for us. He was very patient with these two nervous buyers as well. He never pushed, but supported and respected our time to think things over. He is a wonderful representative of Helena Motors. We would recommend our family, friends, and anyone looking for some new wheels to give John a call. In addition, every single person at Helena Motors that we encountered was friendly. Great customer service; great place to do business.

Kourtney did an excellent job when selling me my new Honda CRV. I never felt pushed to make a hasty decision and he was the only salesman I worked with throughout the entire time. It is safe to say I purchased the Honda primarily because of the way Kourtney handled the process.

We have had several unfortunate experiences with the service department. We will never go back. They don't stand behind their work and don't fix things well. We consider ourselves lucky to be alive.

Helena Ford has always been professional and has great customer service! Ryan in service is amazing to deal with.

For a first time car buyer it was nice to work with the sales and service staff. I would recommend doing service to anyone I talk to.

Just passing through the area. Service staff fit me in for a Saturday afternoon oil change which I really appreciated. Thanks!

Needed a part for my 2018 F-150 and had it ordered and was back on my way in 10 minutes, great service and friendly personnel.