Allstate Roofing & More LLC, Rochester NY

I worked with John and I can say that it was one of my most positive experiences with anybody with any company. He treated me like a real person, not somebody trying to make a quick dollar. I appreciate John Knapp and everybody at Allstate for their kindness and help!

Amazing customer service, super responsive, top-notch work, great quality. I recommend to anyone looking!

I just recently got a new roof from All state and everything went great John was very patient and explained the entire process to us. Thank you very much.

We recently had our roof done by Allstate and couldn’t be more satisfied.
John came to our house and spent time explaining the importance of ventilation and how it pertains to the warranty. I highly recommend giving them a call.

This was a great experience for our second use of Allstate Roofing and More! We used them on our previous home and will keep using them! John K.was our sales rep and he was fantastic! He followed through with his word and gave us great service! He was the reason we ended our search with Allstate. The team that came to do our roof were quick and efficient, and the follow up was timely to complete a few punch list items that needed to be corrected. There was no fussing or saying that we were being picky, or this wasn't their responsibility, Zoryan just came out and did the finishing touches, and now we have a beautiful roof with appropriate ventilation. We will refer everyone we can to Allstate and will give them John's number for sales! Thanks to the whole team!
One item. You know it's a quality company when someone from the original team 6 years ago comes to the house as a supervisor this many years later! Really says something about the company!

I’m sure that all of the workers here are just as SPECTACULAR as John Knapp, this man was just so professional and took no time to get to business. He also finished the job insanely fast.

From beginning to end Allstate Roofing team members were professional, knowledgeable and very friendly. Everything was done in a clean and timely way with outstanding results at a very reasonable rate. I would not hesitate to hire Allstate Roofing again if needed. Final grade: A+

Great job installing windows, very professional. Very happy with the results, everything looks fantastic!

Allstate Roofing supplied my home with a beautiful roof and two years later when I had an issue due to wind, they came the next day and not only fixed the one issue but checked out other areas as well. So thorough and easy to work with. Really appreciative of the service!

It is a rare thing these days to find such honest, trustworthy people who are in the business of helping others. Allstate roofing company employs just that. They stand behind their promise and their roofs are amazing. They worked with me and my insurance company to make sure our roof was safe and done right. I would recommend them any time for any job big or small. They just know how to care for their customers, listen to their needs and deliver a high quality product!

Luda is wonderful always answering my text in a timely manner.roof finished in one day.looks great! Only issue was a very messy yard. All cleaned up by the end of the day. Thank you Allstate. Roofing.

Showed up for one out of 3 meetings, never gave me an estimate, called them about what happened for the second meeting and never called me back about anything.

Allstate's sales lady "Luda" was extremely unprofessional and OVER THE TOP flirtatious with my husband. Perhaps this works to close deals elsewhere but not in our home. We will NOT be recommending this company or its employees to anyone.

We love Luda, when she came out to explain the process to us for wind damage made to our roof she made the whole process nice and easy. Unfortunately the insurance company didn’t agree and even though it should’ve been covered it wasn’t. Our roof was completed Columbus Day weekend and we are still waiting for State Farm to pay it off. Luda has worked tirelessly with us and the insurance company to get them to over turn their decision. She has sent multiple emails, conference with too many calls, and has inquired on her own for months trying to get this settled. The previous review of this employee is totally false and ridiculous. Thank you Luda for your amazing service, I hope your company knows what an amazing person you are.

We had AllState Roofing putting on a new roof. We went through our insurance. AllState Roofing (Luda Gladky) was amazing in their support and helping out with all the insurance stuff. Absolutely top notch. We filed a claim and Luda Gladky/AllState Roofing took care of the rest inspections/communications btwn insurance and us/planning the works. After all this it took them 3 days to do a full tear off and put a new one on. They did a good clean up around the house after the job. We can highly recommend this company and Luda Gladky and her crew to anyone.

Had someone come out to "Give me a quote". Never received a call with a quote or even saying they couldn't do my roof. Total waste of time and unprofessional. Thanks Guys

Allstate replaced my roof in timely professional way. Staff was very nice and handled all of my needs quickly.

I am probably extremely late on the 411 but I had my roof done in January of 2018. Not only did I want a different color but i had one issue that just made me say “tear it off”. Luda Came did my estimate. Gave me many options on colors and textures of the shingles. Told me specifically step by step what was going to be done. Even showed me how she estimated the roofing. Told me the guy who would be calling me, and also the guys who would be coming to do the roof. Not bad pricing either. Very professional and very knowledgeable. Luda, and the guys that worked on my roof live in Rochester and I’m here in buffalo. They literally were here on time the couple days they were here. Complete tear off and very neat clean up lasted if I remember 3 days. And only 3 guys. So yes I would definitely recommend not only this company, but those 3 guys who came in freezing cold and handled business like it didn’t faze them and esp. Luda for making sure that the people not only kept in contact but that everyone did what they had to do. It’s nice to know people will k.i. T. During and after to make sure it was all done to my expectations. Thank you guys. You did an awesome job. That brown I had before was horrible lol! Thank you Luda again for handling business.:)

I was quoted a price for a 1 day roofing job. Was told that said job could take up to 2 days depending on weather and difficulty of the project. The entire project from start of construction to finish was 15 days. During the length of the project my yard was left in complete disarray. The laborers that were physically working on the house left cigarette butts, lunch trash, and all debris produced from the roofing project where it fell off of my roof on my property, as well as my two neighbors properties. The debris included anything from old shingles, new roofing materials, to nails and staples, completely surrounding my house. There was no daily cleanup as stated in the signed contract with the company. The final product was also sub-par and was not inspected by any managerial position until I had to contact them directly and ask for an inspection with myself present. In addition, debris continued to be present around my property as well as clogging my gutters which caused issues with draining properly during inclement weather. After the extended project, several do-overs by the company, and personal work done by myself with cleanup, I was delivered a bill for the entire quoted price, which I paid timely- I do not thing that should have been the case given the fact the project took 7 times longer than quoted and that the level of unprofessionalism was astronomical. At the end of the 15 days the final product does seem to be adequate and my property is acceptably clean- which took an extreme amount of communication to get done. If it was a rating based on final product I'd be giving a 4/5, the process 1/2

I spoke with Randy several times and he always responded to my questions promptly. He came to the house and was knowledgeable and courteous. He desires to do a quality job that fits within your budget. If I could give Allstate Roofing 6 stars I would!