Allstate Roofing & More LLC, Rochester NY

Like many other homes within the Rochester, NY area, my roof received a significant amount of wind damage over the past few years. Looking for knowledge and guidance, I contacted Allstate Roofing to help me with this issue. The following is how they helped me get a new roof on my house.

Firstly, Allstate Roofing walked me through the very difficult insurance claim process. They educated me on how claims were conducted and what I should expect. They personally dealt with my insurance adjustors by working with them and going through every line item maximizing my end claim amount.

Secondly, Allstate Roofing then worked with me to come up with a end quote amount for my roof that suited my roofing needs while still staying within my original budget and minimizing my total out of pocket expenses.

Lastly, once the contracts were signed, Allstate Roofing had a crew out to my house within 7 days to install the roof. The team that showed up was amazing! They were extremely professional, courteous and worked incredibly hard to put the roof on in a little over one day. The kept the yard, driveway and deck very clean and nail free.

Needless to say, the end result looks fantastic and I couldn't be happier! I cannot thank Joe Occhipinti, Randy Allen and the entire Allstate Roofing company enough for all of the help and support they provided for me during this process. Thank you again.

Long story but. I needed metal roofing material for a small custom grill gazebo. A friend referred me to Allstate and game me the sales lady's number. After she took the info and failed to get back to me for several weeks, I left a review explaining my situation and disappointment. Allstate responded that same day by apologizing and telling me "Erik" would be in touch to take care of me. Almost 3 weeks after that and I'm still waiting for "Erik". This company is a sad excuse of a company. I only wish "0" stars was an option because they gave me "0" customer service.

I don't know how to reply to your reply so here it is. (Edited me original review to reply) Your rep and/or Erik NEVER talked to me or EVER provided a quote. After my initial call asking for a quote, not a single person from your company ever contacted me again even though I reached out via reviews. If you didn't want to sell me the product for whatever reason/excuse, someone should have simply said we can't/won't be able to help. End of story.

Buyers beware, not a company worth taking a chance on.