Ashley HomeStore, New Rochelle NY

Hi my name is Shirley I went to Ashley furniture in New Rochelle to look for a mattress I wasn’t really sure what I want until I met Charles and Chris they were excellent polite treat my family with a open arm and welcoming us. We make the right trust because of their help thank you so much please anyone stop by Ashley furniture in New Rochelle ask for Charles and Chris Garrantee you will go satisfy and Happy

Glenda was very helpful and patient! We came in for a new dining room set, she gave us personal time to look, not pushy at all! Once we made a decision she gave a breakdown of the entire purchase, we are very happy! Thank you Glenda & Ashley Home Store!

Shopping with a goof friend of mine, Pat when we ran across this beautiful multi functional coffee table. Pat fell in love, with it but, it, was a bit costly. Once Pat returned home she went to the internet and saw the same table at Ashley's online. She immediately called the store and a, wonderful sales person named Charles answered and was able to get Pat tge, table, at the online price. Charles has a bubbly personality and, made us feel very comfortable. His knowledge of the products surpassed most sales persons. If you're ever in the New Rochelle Ashley Furniture Store, ask for Charles. You won't be disappointed.

Excellent customer service from Christopher Lugo! His professionalism and kind demeanor was the deciding factor in my Mom's purchase. Thanks Chris for a wonderful and memorable shopping experience.

Just had the best experience at the Ashley HomeStore in New Rochelle thanks to Charles! He was extremely helpful and informative. I never thought furniture shopping would be fun and Charles definitely made it a fun, hilarious experience. I will be returning to this location!

The manager became too pushy and the body language was obvious that he only wanted to make a sell and didn't take into consideration our concerns. So disappointed.

Just finished purchasing at the store and Charles was heaven sent! He listened to what my partner and I wanted and helped us find a wonderful piece! Charles made looking for furniture a fun experience! If u want your needs met find Charles!

We recently moved to New Rochelle, and needed furniture for most of the rooms in our home. We had visited another well know furniture store 1/2 hour before visiting Ashley Furniture and were frustrated and disappointed. Once entering Ashley we were greeted by Charles Laster, from then on our furniture buying experience became very enjoyable. He wasn’t pushy or just out for a sale. He took time to explain, answer our questions, gave us room and time to discuss among ourselves. When we were ready to make our purchases Charles introduced us to Christopher Lugo. Christopher continued when Charles left off with outstanding customer service. Chris has and continued to make our experience easy and stress free. I have texted and called him at late hours even after work and he always responds.i would recommend working with these two men at this store to anyone. Thanks Guys!

Charles and Jose took care of my mom like they were family. If you ever come to Ashely’s to get anything, ask for them as they helped them every step of the way even through all the messy financial stuff. Definitely come here to get anything you need in your house.

Service was ok. The delivery date was too far out dor the couch I wanted so I settled for another

I was having a problem with a slat in the platform bed and 2 drawers in a chest I purchased a couple of years ago. I had purchased an extended 5 year plan but when I contacted the outside company that services this plan, I was advised that these issues were not covered under the $250 plan I purchased. I was extremely upset and personally visited the store in New Rochelle to speak with the store manager as this substandard plan was promoted by the store. The store manager, George, was wonderful. He personally made sure my furniture was fixed and by personally I mean he came to my house with a repairman and fixed every issue I had. Thank you George for superb service!

Ashley HomeStore is always our go to place for furniture. Janice Pttley provided an exceptional purchasing experience from the moment we walked into the store until the moment we left. We purchased new living room furniture and Janicia was very helpful and her suggestions matched our taste as well. All of the staff at Ashley HomeStore were very friendly and welcoming and I will always be a customer of Ashley not only because of the beautiful high quality furniture, but because of the customer service.

Our shopping experience at the New Rochelle store was great! This was so because Ms. Janicia Ottley the Product Specialist attended to us in a very personable and professional manner. Once again we thank you for the pleasant experience.

Had Peter take care of me and my wife. He was great, very knowledgeable and had a lo t of patients. We would definitely recommend going to him for further purchases. This is our second big purchase with Ashley furniture.

Had a wonderful experience with my sales rep. She was amazing, resourceful and courteous. Liz was great.

Ron was the sales associates that was very friendly and informative. Samba was also very professional and efficient. I am very happy with the assistance they provided in selecting dining room furniture. I will definitely return the next time I am in need of home furnishings.

Liz was remarkable, her expertise on the items were amazing! Thanks Liz! Appreciated!

I was concerned about my shipment, but Liz made sure I️ got my beautiful bedroom set, it’s simply beautiful, thanks again Liz and thanks Ashley!

We had a wonderful sales associate, Valrie. She was patient and very attentive to our desires. We would strongly recommend her.

Ron was so patient showing everything at the store, I really had a easy and pleasant time shopping!:)

Wonderful patient workers willing to listen to observe and to fully give a hundred percent effort on making the customer happy. We truly appreciatete the help, especially the representative Troy. Troy was patient, informative and truly helped us to pick the right furniture.