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AT&T Store, Albany NY

Address 1 Crossgates Mall Rd Space B-128, Albany, NY, United States
Phone +1 518-869-5147
Hours
Monday10:00am-8:00pm
Tuesday10:00am-8:00pm
Wednesday10:00am-8:00pm
Thursday10:00am-8:00pm
Friday10:00am-9:00pm
Saturday10:00am-9:00pm
Sunday10:00am-6:00pm
Website www.att.com/stores/new-york/albany/113962
Categories Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider
Rating 3.3 26 reviews
Nearest branches
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AT&T Store reviews

26
Sort by: date highest rated lowest rated most helpful
Bryan
October 29, 2017 8:29 pm

CS reps don't want to or can't help you. Very rude and make you feel like you are imposing on them.

Rebecca
October 27, 2017 2:54 pm

I called 3 times to ask a simple question and nobody ever answers. Furthermore, I went to the store and the lack of service was disgusting. This is the worst store known to man. Hence the 2.5 ratings. Smh

haider
October 02, 2017 10:39 am

Horrible customer service! I have never felt like a ghost walking into a store like I have today. Extremely unhelpful, the manager was least interested in answering my questions or attending to me. Customer reps spent a half hour servicing others, dragging on conversations while I stood waiting for someome to acknowledge me. When I confronted them about the low quality of their service they refused to acknowledge or apologise. I could not rate their service any lower.

alphonso
October 02, 2017 10:32 am

I have never seen more complaints for an ATT location.if you have the opportunity, go to any other ATT location.

brandy
August 14, 2017 2:56 am

Amazing service fast and friendly and very knowledgeable. I highly recommend this outlet to anyone.

Jigar
July 04, 2017 12:48 am

I wish i Could give any Lower or Negative stars for their Service.

Guy and lady didn't know how hotspot works.he was trying to sell me samsung s8, was rude and no professionalism at all.

I would not suggest anyone to go there.
I i could i will give them -10.

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