Best Bank New York: reviews, page 10

Staff is very kind and friendly. BUT Capitol One, half the time this bank is not functioning. It has been over a month and the ATMS are still not...

Very convenient I visit this bank once a month, Tellers are very nice, always greeting you with a warm hello

The worst branch that you can go to, extremely unprofessional and the wait time to be helped is ridicules. Definitely time to move my accounts...

Do not use their ATM, especially when you're from out of state. It took my card over the weekend and when I stopped in Monday to retrieve it...

Horrible service, attitude of people there, is not the best.
I’ll avoid coming back to send money here

As a regular customer I NEVER had any issues until this week I called the branch to inquire about transferring some $$$ to CD and was told by a teller...

Get ready to WAITTTTT. Their new system after COVID-19 is very flawed. I use other banks and it takes like 5 minutes for the same transaction but with...

I opened an account with them with Shelly. & I find it inconsiderate that she didn’t even complete my profile correctly. I hadn’t received a debit...

I would give this branch zero stars if possible. Absolutely the worst bank I've ever had the displeasure to deal with.

There was no one in the bank and I was still waiting forever. Terrible customer service

What a disappointing branch. One teller with 5 people on line waiting, while the other staff just go about their business ignoring the customers...

Wow you need help the one in queens needs you. In God we Trust. Amen I'm praying.

This bank lied to me when I was trying to buy multiple properties from them and we explicitly gave them instructions not to order residential...

Not a fan of this particular branch. The personal bankers are rude and won’t acknowledge you unless they have to. The tellers are friendly but move in slow motion...

The bank is very inefficient and the service attitude is very bad. I have been waiting for an hour and it has not been my turn. Are you really busy?...

Tried to pay my credit card bank after hours here & it was closed despite there being multiple cop cars in the perimeter. Now I get charged a late...

One of the worst Citibank branch I have ever experienced, I went to so many branches but nothing like this branch. I wanted to open an account for my son...

Terrible bank branch, people absolutely do not want to work and help their customers

By far the slowest Bank in this neighborhood. Make sure your meters are set!

Could not get my money out. Was told to go home and call the 800 number. I called the number and the costumer service person said I need to go to the...