Best Bank New York: reviews, page 8

I have been a client for 20 years with multiple accounts and never had a problem until this branch got a branch manager Andy Sharma he is confrontational...

No good I got a fake 100 bill spoke to the manager and the answer was once you walk out the door we not responsible so they make me lose 100.00 dollars...

The notary is only there in the mornings (and you need appointments). Very inconvenient.

Never open business account with them. And whenever you go to meet with the bank representatives they will be on long conference calls and you have to wait...

Worst branch I’ve ever been to, came for a wire transfer, and it took them forever to help me, poor etiquette, very inefficient, compared to other...

In the past I have only used the atm at this branch but yesterday I needed assistance with a specific transaction. I dealt with Mahogany at the...

Very difficult to work with. Little interest in working with the family to accmodate needs of 90 yr old mother

Now I remember why I left key for M&T. Over 25 minutes in the drive thru to exchange three $20 bills. Then you ask for ID and take another 15+...

3 out of 4 atms not working. Huge line because only one machine was working

Comparing with the 211 one, totally not in same level, less professional and lower customer service

No idea why rated to poorly, Best brunch, best and very friendly people! Zachary is the best banker who helped tremendously. Highly and highly recommended...

I don’t like the fact this branch has different hours than the branches in the local area, All the branches should have the same branch hours. Unfair...

I have had an acount for 20 years and today I went in to ask for penny wrappers, the teller Denise gave me 5 of each and when I asked for more she...

Tellers way too slow accommodating customers on the lines.

I definitely would not recommend using M&T bank or james Ciallela for anything unless your trying to waste time and money. He was always...

The most ridiculous thing I've ever heard I swiped my card too many times in one dayso my account was froze until the specific time they set for...

ATM machines only with ample parking spaces. Ideal if you know how to use the machine services without support. If you need more personal services I suggest...

Horrible experience. Initiated IRA transfer from a different bank. Filled out paperwork with financial adviser. 3 weeks later nothing happened. No answer...

Actual Rating: 2.5/5 stars (Google doesn't seem to have a half-star option) - This branch gets some stars for helping me prepare for a small...

Chris did a great job re-registering our savings account. It took us 30 minutes to process. He helped my dad to put the savings through his Chase app...