BJ's Wholesale Club, Bronx NY

Bad workers, not all of them but some. A worker told one customer that was having trouble at self checkout that “he should go back to his country, we do not need them here.bla bla bla”. She was so rude.

This BJ'S NEVER HAVE SHOPPING CARTS AVAILABLE, is Ridiculous! You have to follow people to their cars and wait for them to finish putting their grocery to get a shopping cart, BJS employee do not care for their shipping carts. Their customer services is not great. Lines are always long. But they do have a very good inventory I always find everything I need to buy.

The online process is horrible they don’t have a payment method for food stamps only Apple Pay and debit a lot of people don’t have the cash to spend and are received public assistance

The worst shopping experience ever.aggressive staff and poor customer service.you can wonder there for hours without finding someone to help you!

Very disgusting customer service. Waited in a line today and cashier had a arguement with the customers waiting behind me to purchase their items. Cashier had to be removed for getting loud and cursing at the customer. Cashier was very rude which started off the altercation with the customer. Manager came alone and told customer she will be removed from the line. Very disgusting and will never return here.

Finding the things you need at a great prices on wholesale merchandise, variety of products, and coupons, that's more than satisfaction to a appreciate customer!

I always buy in this place but lately the social distance is not being respected and the people are above one, they should have a staff to maintain the distance in the row mainly, then everything is great, when they improve that part I give them 5 stars.

Prices are good. Really long lines tho. Smh. I mean, really long lines. I spent more time in line than I did shopping

BJ's is exactly what the Bronx needed, it has all types of sales and the food is always fresh. Plus they have an awesome electronic department

They sell it all from clothes to groceries. I have issue with some of their items though. I might by something of a specific brand but when I go back for the same item weeks after they don't carry it. Usually non of the employees can locate it either.

NEVER go to THIS store the first 2½ weeks of the month. It's extremely crowded and has exceptionally long lines both at its Cashiers and Self-Service. Oftentimes, rhis store doesn't have the item (s) you're looking for with the coupon (s) you have. Very frustrating! The staff is ok, depending on if you're fortunate enough in asking someone who is willing to help you. It's true that there is a tremendous shortage of shopping carts. The neighborhood people steal them. I accidentally left my cane on a rail outside but near the entrance of the store. No one gave it to the security guard so watch your belongings! If you need a taxi there are men who will find one for you but you better have some cash (not coins!) to give them for their service. I can't speak on parking as I use public transporation or taxi. There is a fairly large garage area for you to park. Best to go early in the morning and towards the end of the month. By the way, depending on how often you shop here you will have a good day or two or three. Good luck!

Horrible do not go there. You have to chase down people like you’re stalking them just for a cart to shop with. Their systems are trash and the supervisor should be fired. She does not act like a supervisor she.should be bagging groceries if she can even do that. The place is unorganized. The guy at the door, Daniel P.was the best part of the horrible experience. We will not be going back here. Don’t waste your time.

I had a great experience on 11/04/19
I went 2 this bjs because my grandson is in college & asked if i could pickup some snacks 4 him. After doing this i decided 2 get some bagels. Im in the motorized cart so had 2 wait until the rush 4 the bagels subsided.when i looked the only bagels left were cin/rai. I must have had a sad look on my face. Young lady ask whats the matter & could she help. I stated i will return the beginning of the month 4 the bagels. She said no you won't u wait right here i want 2 check something. She came back and stated there is some but they have 2 bake. Upon my return she had them in a bag waiting 4 me. I was shocked because u dont get this kind of service anymore. Wow! Haven't had service like this since i had my uniform on. It felt pretty good Thanks BJs
And she was tall & pretty to (lol)

I was here at this “BJs” on Sunday 12/22/2019 in the Bronx on 153rd Street. Checked out my items on a self service register, requested cash back. Requested assistance from the rude service member. She had a very bad attitude. I spoke with the supervisor and she told the rude rep name is Kimberly. I believe the supervisor was lying as well. I called corporate and they were not helpful. This would of never Hapen at COSTCo’s. Never! This BJ’s location is a Horrible place to shop.

Well, it’s a nice place to get stuffs. They basically sell “everything”. The prices are not bad too. But, it can get really really crowded especially on weekends.

This bjs doesn't have it's own easily accessible parking lot (which is customary). The staff unfortunately are not friendly and the night manager (10/11/2019 @9: 30pm) is extremely nasty.

Here the customer is not cared for and can expect long wait times as majority of the isles are closed, including the self check-outs.

Don't come here if you need to get in and out. There is wait for the registers, at minimum 30-40 mins. If you need a cart get ready to fight for one. The only positive thing is that it does have every you may need but the lack of common sense service (aka have more than 2 registers open) is was makes me give it a two star review.

I ordered presser cook, they sent me confirmation email for pickup. After that they sent voice message” they didn’t have that item”. They told me to call than. I called them right away and associate told me the item I ordered is ready to pickup. Today I came to pickup. Now they says they don’t have it. Totally disappointed.

Bjs bakery is the place you wanna go to get your cupcakes and cakes. They have a huge bakery! And large selection of sweets filled with Pastries, cakes, cookies, ice cream cakes you name it. Their birthday cakes are amazing, yummy, adorable and affordable you can pick one up or even order for your special day.

Horrible customer service 50 minutes on the phone just to know the price on renewing my membership ridiculous waste of time.