Carvel, Westbury NY

Apologize if some of the reviewers aren't satisfied with their visit.
Let's set the record straight.

1) there's no fee for scooped ice cream, unless made for Shakes or Dashers. 2) Carvel has 5 sizes, Small being the third one of the five. Cost $4.49 + sprinkles or crunchies 79 cents+ tax = $5.74.

Most Carvel charges about the same. Don't believe me? Please visit the one by Newbridge Rd. Or Hicksville on Old Country Rd. You'll end up paying about the same price.

Jr. Cups/ cones are about 5oz.of ice cream. According to Carvel standards. 5oz is 5oz. Anymore then it'll be in the Small catagory. If you would like more please order the size that meets your needs.

Cake orders usually do require a 48 hours notice. The statement on the website was put out by Carvel. To call the store to place an order usually to see if we have an ready made cake to better suit your needs. Otherwise, the 48 hours rule on the site would be useless. It's also to give the stores time to make the cakes and not do a rush job. Next time please plan accordingly.

I went and ordered a jr hard ice cream and the guy working there hardly gave me any. More than half the cup was empty. I asked for more and he gave me a tiny bit more. The cup was still more than half empty. Very cheap

This place charges a scooping fee. If I’m paying $4 for ice cream why the heck would I pay a scooping fee. I’ll scoop with my rear end. You should be ashamed.

The owners of this place are awful extremely rude cheapskates. I had to start going to a further carvel because of the way I was treated here. I ordered a carvelanche and every time he would charge me $3 more than the price claiming "it has extra ingredients" a friend who worked there told me he tried to scam girls and kids who look like they wouldn't care about a price difference. He rips everyone off and he fills up your ice cream halfway. They use ice cream and spoons that have fallen on the floor which I heard from a former employee. Every other carvel i've been to has charged me $6 for a carvelanche while he always claims its $9. Avoid this place it all costs. Awful disgusting thieves.

Fantastic service and delicious ice cream. Ask for the awesome soda shakes that are off menu.

You have destroyed our turtle sanctuary and lolapolusa dreams, with you soul crushing attitude and judgement filled death stare.
I will now have to buy ice cream elsewhere and drive to the turtle, to sit upon it, and enjoy my treat.
For I shall never buy a lick of frozen treat from you again!
Good day sir

Terrible service and terrible attitude. I had been going there for more than 15 years. Ever since the new owner took over, this store went down the drain.