CityMD Baychester, Bronx NY

The facility is very clean, the staff was attentive and friendly, and the wait wasn’t long at all.

If I could give zero stars I would.some incompetent workers! This was a horrible experience! I will never go here again or recommend this place to anyone! I had a sick child the doctor prescribed antibiotics which were never delivered to the pharmacy after numerous calls to the office at bay plaza, they did not send the prescription to the pharmacy. They closed their practice and went home. It’s clear these people take no pride in what they do and they do not care about their patients.

The staff was amazing starting with the security guard. He was professional and knowledgeable about the process. I wish I would had taken his name, he’s customer service we’re outstanding. Came is first COVID test

I was very happy to have a have been seen by Dr. Stephen king very good doctor very caring help me with all my issues in one shot

Impressed with the service and staff were very helpful and polite particularly the security lady. You are awesome. Keep it up.

Caring, compassionate, just what's needed in Urgent Care. Professional staff, warm mannerism, well appointed modern facility. Worth the wait outside!

Great place to go if you need to see a doctor right away. Friendly staff clean offices and kind and attentive doctors. They accept a variety of insurances.

So they open at 9am. Got her at 8: 30am and its now 9: 30am and they have only taken in 3 patients. We are all standing outside in the hot sun in pain, hurting and sick. This is such deplorable service and treatment of people who are obviously sick. City MD could have gotten a tent or even umbrellas for everyone standing in the hot sun. The line is getting longer and longer but barely any service.

Very unprofessional staff at the front desk! So a patient had a verbal altercation with someone at the front desk, which was a misunderstanding for what I can hear and tell. The part that was unprofessional was that after the fact, while the patient was being treated, the whole front desk started laughing loud about it and joking with other patients that were waiting! As a professional, you are expected to de-escalate any situations and move forward, not antagonize and joke about it with other people waiting! Then they all starting making remarks about the person being “ghetto” meanwhile, the ones acting “ghetto” were them!

The doctor was horrible and not personable. I understand the high alert and precautions for COVID 19. However, you still need to do your job as a doctor. I told her I think I have an ear infection and the doctor hardly wanted to touch my ear to look. She barely looked in the other ear. I did not have a temperature not have symptoms of COVID. I just have a regular sinus infection with an ear infection.

An unfortunate example for low critical thinking frontline folks in an essential field of work. This should just reflect the experience from female I interacted with at the front desk on July 20th at 5: 35pm. She was very combative and condescending in her delivery as I try to explain my points. I will instead visit an urgent care in another county for a much better experience.

I have been to this location a couple times, one being a couple weeks ago n both times I was treated with the utmost respect and care by the staff. I walked in with my issue and within an hour I was accessed, x-rayed, treated, bandaged up and on my way to work. Great location!

This CityMD is perfectly located in Coop City and its so convenient. I was there this past weekend and I was cared for by a team of great people. Shout out to Dr. Ho, and especially Imani and Alexis they are great people. Furthermore, I like that they are up to date with technology with the sign-in process.

Dr. Gonzalez and the staff were very professional and helpful. I would be at the pediatrics ER for 4+ hours to see the doctor then have xray. I would definitely recommend this place to parents.

I had a awesome first visit I was very impressed with their service and level of professionalism. I was literally in and out, the longest part was the self registration on the electronic device but overall I had a very positive experience. Clean environment knowledgeable and courteous staff. This is my first time giving a 5 star for any review.

First time I ever go to any urgent care facility, and I'm so glad I found this place when I needed it the most. Staff and MD were very professional, and attentive. Perfectly maintained upscale facility I may add. The services, and treatment I received from these professionals was nothing but the best. I couldn't ask for more, Thank You!

I was a walk in with what I thought was a stye & could barley see out of my eye. They were very kind & explained everything to me. I saw seen in about 15-25 mins.

I took my son there for an ear infection we was there less than 30 mins, Great place clean friendly nurses n doctors.

Been there quite a few times and I've never had a bad experience. They staff is extremely friendly and the Doctors are amazing!

I have nothing good things to say about City MD. Especially at this location. Quick, attentive, clean and personable caring staff to assist and answer questions as well as caring Doctor's as well. Better than my primary, to be quite honest.