NEAREVIEW.COM

Cold Stone Creamery, Brooklyn NY

Address 139 Flatbush Ave, Brooklyn, NY, United States
Phone +1 718-789-2903
Hours 10:00am-9:30pm
Website www.coldstonecreamery.com/stores/22323
Categories Ice Cream Shop, Cake Shop, Dessert Restaurant, Frozen Yogurt Shop
Rating 3.5 15 reviews
Nearest branches
Cold Stone Creamery — 9655 Carousel Ctr, Syracuse, NY
Similar companies nearby
Jacques Torres Chocolate — 66 Water St, Brooklyn, NY, United States
Uncle Louie G's — 157 Prospect Park Southwest, Brooklyn, NY
Ample Hills Creamery Industry City — 254 36th St, Brooklyn, NY
Ample Hills Creamery Prospect Heights — 623 Vanderbilt Ave, Brooklyn, NY

Cold Stone Creamery reviews

15
Sort by: date highest rated lowest rated most helpful
Eunice
April 30, 2021 12:37 am

Had a great experience here! Everyone is so kind. Shout out to Sam and Powell for being such spectacular employees!
They always make you feel welcomed and you always want to come back for more!:)
And of course.greattt ice cream!

Mark
March 20, 2021 10:59 pm

Great service and friendly environment. The ice cream was high quality close to artisan ice cream that would be found in the Midwest. I was very satisfied:)

Norma
May 31, 2020 3:00 am

Lovely ice cream, and interesting flavors like chocolate devotion, and strawberry blonde but expensive. Definitely a real treat.

Diana
May 27, 2020 5:12 am

This place have the best icecream in the USA.
I'm hook on coffee for coffee lovers gatto have it every weekend!

Scott
September 20, 2019 6:53 pm

Ice cream was nice, but they were hugely understaffed and prioritized online orders over the 15 people waiting in line at the location

Geoffrey
September 10, 2019 2:20 am

Staff was super rude. Waited on line for 20 minutes, server only took one of our orders, then none of the other staff would take an order, saying both of us had to be served by the same person.who wouldn't take more than than one order in the first place. Ended up walking out.

Alexandria
July 28, 2019 8:45 pm

Absolutely love this spot, great ice creams and toppings from all choosing, however they have been slowly declining & lacking in customer & staff care.
My biggest issue is there is no gloves! I went there the other day ask for a sample and I kid you not her fingernail got a scoop as well. Of course I didn't take that flavor and watch her like a hawk with what I actually wanted. Now everytime I go there I'm on the lookout. There are a few workers there that know my order and get it right everytime but whenever I go back it's a new face with no drive.

Margaret
July 28, 2019 5:25 am

Best place ever! Coffee lover's only.my favorite! Staff are all friendly and polite! Line can be a bit long on occasion, but that's due to the fact the ice cream is so delicious! Keep up the good work guys, and thank you! I would definitely recommend!

Brenda
July 10, 2019 8:42 am

Location in Bkkyn @ Atlantic Mall sucks on Saturday, service is slow and they always.have a crazz line.

Aloha
June 18, 2019 2:09 am

The line is always so long. I wouldn't suggest coming unless you have time to kill. The ice cream is delicious but the wait is my only complaint.

danielle
May 31, 2019 9:59 pm

Didnt even get to try it. After standing in line for more than 20mins cause they ddint have enough people. I had to go. I was really looking forward to it too.smh

Alize
May 14, 2019 12:20 am

Bad customer service they have attitude, small place old cookies the ice cream looks bad really bad flavors

Knight
March 20, 2019 1:56 am

I felt welcomed here at Cold Stone Creamery.
Destaneja Davis one of the staff members was very polite and professional. Destaneja has great customer service and proper work ethics. She is one of the best staff members there. Try the very vanilla milk shake best shake I've tasted in a long time.

Zepora
February 21, 2019 11:26 am

I frequent the mall and frequent this place and the past 2 months it has been the best. Please keep the blue velvet cake ice cream pretty please

EDWIN
February 05, 2019 8:54 pm

Really slow service! They were 4 guys "working" I waited 30 minutes for order. And only 3 costumers were before me.

Add review