Crunch Fitness - Norwood, Bronx NY

Great gym. It is always clean. Surprised to know that temp is no longer taken and masks are not required.

Only problem with the gym is the weight is usually never re racked, but the gym is clean and the staff is friendly.
*UPDATE
So I originally gave them a 4 star. But just after a few days i've already seen the team take action and try and fix the problems! Much respect, a great place to workout

Great gym, great staff, great trainers, great space. Overall a phenomenal gym. I am being trained by one of the best trainers they have, his name is Charlos. His focus, drive, and determination to get me fit is the main reason I will continue coming to this gym. I live in NJ and he is worth me traveling from there to this gym just to be trained here. I will definitely recommend him to all my friends and family.

Today I get so disappointed by a employee. I literally forgot to put back my weights, but the way he call me from my back, it was so disrespectful. Than another employee came and he was like I am giving warning if you do that one more time than we will kick you out. I saw lots of people are not wearing mask properly or putting back their equipments back, but this two employee didn’t say anything to them but when I did that they were coming to me with disrespectful way.

Other than Gym is very good. I hope

Clean, friendly environment. Staff is amazing.
Demasius- Personal Trainer. Knowledgeable, Patient, Passionate, Attentive and focused on your needs as he trains you to reach your fitness goals.

When there is feels like you're in a luxury gym but for a portion of the price. It's filled to the brink with great people equipment for whatever your training style calls for.

Great environment. Great staff. Plenty of equipment to match your gym goals. An abundance of classes to choose from throughout the week. I am satisfied with my membership. I highly recommend the kick off sessions for each new member. The trainer's are great at their craft and will help establish a plan to achieve your body goals. They will keep you accountable on following your plan.

This Gym is wonderful, There are Trainers who are helpful to you and kind. The trainers are supportive and believe with enough determination and hard work that you can accomplish anything. I worked with Erica and Khalid and i'm glad.

I love this gym! Nice staff and great equipment. I signed up to have a personal trainer, Khalid, and he is the best! Very knowledgeable and courteous. So close to my fitness goal!

They make it impossible for you to cancel, and if you can't cancel immediately, they won't let you freeze your account.are you kidding me?

I love crunch norwood.very friendly environment, very attentive staff.trainers are always helping and making you feel welcome.very flexible class schedule, so you can fit your workout anytime of the day that is convenient for you.always trying to push me harder to achieve my goals.

I'm grateful I started to come to Crunch and left PF. Crunch offer so many different classes and the trainers are great. They will help show you how to workout correctly to avoid injury.

In my opinion this is the best gym and i had two differnt
memberships at competitor gyms.
I like the variety of workout classes they have to offer. Also, I really like at the end of my workouts I get to relax my muscles in their hydro water massage bed. When I am done with my massage, I feel like 10 years younger.

All gyms are NOT created equal! This Crunch location is great: friendly staff, clean & working equipment, clean facilities and the trainers are awesome. I've worked with both Wendy & Khalid and they are nothing short of amazing. They work with my hectic schedule and (most importantly) tailor my sessions to my specific fitness goals while pushing me to do more than I think I can. I would highly recommend each of them!

Best decision I ever made was going to crunch. They are always punishing me, the trainers are great, the classes are amazing. I got familiar with the stafff really fast because they are so friendly. I love it here

Machines are optimized and clean. Staff is professional and polite. I took personal training sessions for 3 months, and it was one of the best invesments I've made.

Great place to workout with a friendly atmosphere, very clean with up to date equipment! The staff is awesome and is always willing to help with your workout on some of their down time. Out of the amazing staff i was able to have Khalid Reyes as my personal trainer and he is great.helped me set and reach goals by pushing me towards the right direction and keeping in contact. Thank you Crunch and Thank you Khalid!

I have been a member of this gym for a couple of years now and the staff are a great group of people. It is well maintained, i have no complaint. Recently i signed up Khalid Haynes, a personal trainer and he has introduced me to parts of my body that i have apparently neglected to work on. Great guy, happy i signed up with him and I've decided it will be an ongoing relationship. Thanks Khalid! Thanks crunch!

DO NOT GO HERE! I'm currently trying to get my money back from these people and their treatment has been terrible. I joined the gym in Dec 2017 at the behest of friends and family. As soon as you sign up they introduce you to the personal training (To drive up sales). I decided to give it a try. Two days in I decided the personal training part wasn't for me. I told my trainer Inmarie and the personal training manager Gabriel. They convinced me that putting a pause on the training was a good idea. The rates were going to increase in the new year and with a pause I wouldn't be charged and I'd have some time to think about it. Fast forward and they have been charging me weekly to the tune of 1300 dollars. Why didn't I notice sooner? When I signed up they needed bank and routing information and I only had the banking info for the bank account I use for school tuition on hand. There isn't any activity on that account so I don't have to regularly check it and I made myself clear to the staff about not being charged. As soon as I noticed I tried to call management to get this rectified and all I've been given is the run around. Manager isn't in, he is on a call etc. I've been in personally and nothing. When the manager finally called I was on hold for 15 minutes and then transferred to Gabriel who can't help me at all. I've tried to get to speak to the owner but according to Gabriel the owner does not like to be bothered by this sort of thing! I tried to call corporate and since this location is a franchise they can't do anything about it! Shady? YES! All of my interactions with the manager have been dismal I can safely say he doesn't respect or care for his guests. He has no skills in customer service or retention. He's rude and can't seem to handle tasks that a manager should be able to handle. Delegating a task to someone who can't do anything about the problem is not real management. I wish I looked at reviews sooner because it seems to be a pattern with these people. I joined and trusted them of the bat because DOZENS of friends and family go to this gym since they opened and I figured why not since it's close by. They have my tuition money hostage I could get kicked out. I'm currently exploring any options I have including filing a report with the city and consumer affairs. They could save everyone so much hassle if they just grew some ethics!

Great gym to workout! I would given 5 starts if they would keep an eye on paper towels! Some time after noon when I go to crunch there is no paper towels to wipe down the machines! Please do something about it!