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DCH Toyota City, Mamaroneck NY

Address 1305 E Boston Post Rd, Mamaroneck, NY
Phone (914) 825-6498
Hours
Monday9:00am-6:00pm
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday9:00am-6:00pm
Sunday11:00am-5:00pm
Website www.toyotacityny.com
Categories Car Dealer, Auto Repair Shop, Car Leasing Service, Tire Shop, Tuning Automobile
Rating 4.3 28 reviews
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DCH Toyota City reviews

28
Sort by: date highest rated lowest rated most helpful
Tyrella
August 28, 2021 5:19 pm

George is truly amazing, very honest and reasonable. Joseph is also great, he really helped me out with the tech support!

Rhonda
August 22, 2021 3:41 am

Buying a car can be stressful - but I had the best experience at Toyota City. George, my salesperson, was knowledgeable, helpful and went out of his way to make the process easy for me. And Joe was there to answer all of the complicated tech questions. I recommend anyone interested in buying a Toyota to see George at Toyota City.

Jorge
July 10, 2021 10:53 pm

Mr. Joseph Croce showed me around my new vehicle, instructing me on every feature it came with and how to set it up for the best use possible. I thought I knew everything there was to know about my vehicle but he taught so much more. And, I can contact him at anytime should I have any further questions. Very professional, knowledgable, personable, humorous, and a great teacher. Left me feeling even more excited about my new purchase! Definitely recommend checking in with him before leaving the Toyota dealership with your vehicles.

R
July 09, 2021 5:28 pm

Wnet on this year again, thought to give them a chance. They still such. Actually, their manager is so bad. I felt insulted and left. I bought the car from Mitford, CT $20 per month less. Bad place. Sales team suck

Ilsong
July 04, 2021 5:15 am

Their representative is very rude. I called 4-5 times but she keeps ignoring me. The center was really good, but it is very disappointed now!

Bill
February 23, 2020 10:20 am

I walked into DCH Toyota City with the idea of just getting a competitive price for a 2019 Highlander XLE. George Parker took the time to work out the numbers and when all was done, the price of the vehicle was too good to pass up. I dealt with 3 employees (George Parker, Craig Sollitto, Joe Croce), each one in their own right made my purchase experience a comfortable one.

Anne
February 16, 2020 1:56 pm

Always great service. Was told car might not be ready for 2-3 hours. Was completed in 1 hour. Shuttle service was very good, too.

60's
February 11, 2020 8:46 pm

Our service advisor Matthew Rivera always treats us with the utmost respect and honesty. Matthew goes out of his way to make our experience a positive one. If you bring any service coupons in he will try and honor them as well. Another great member of your staff is the cashier Craig Miller. From a kind word to an ever present smile, Craig makes you feel comfortable every time you see him. We have been going to DCH Toyota for over 20 years to service our vehicles. I look forward to continuing our relationship with them.

James
February 09, 2020 3:45 am

What a great experience at DCH Toyota City! From the front to receiving the car! My sales person George Parker showed me that it wasn’t no hidden fees. That a plus for me, the staff was super friendly and helpful also. Job well done DCH TOTOTA CITY!

Marius
February 05, 2020 3:28 am

Paid a couple $100s for their DMV service and they did not manage to deliver my new license plate prior to my temp.plate running out - couldn't drive my car for a couple days. Thank you for that!

Additionally, watch out for nitrogen tires and VIN etching they'll force on your invoice - they'll try to charge $500 for it when in effect it costs them a fraction of that.

Mohit
January 21, 2020 6:48 pm

Place is clean and efficient but is also a wallet grab. Each time I come in they come up with new things I 'need' and next time the list keeps changing. It's almost like they just toss things out to see what sticks.

Rafael
November 06, 2018 9:02 pm

If you decide to get service here, please see Gabriel Rosario, he is the best person to work with. He made my visit quick and easy

Renaldo
October 17, 2018 5:29 am

Gabriel Rosario was exceptional! From the moment I walked in until I left. He was attentive, patient, and willing to help. Consummate professional.

skariah
October 09, 2018 6:13 pm

Costumer service is excellent very knowledgeable service. Ms Jennifer was helping me with this. We will recommend DCH Toyota City to our friends

Laura
October 03, 2018 5:44 am

Very quick and efficient and the free service with Toyota Cate is great. I’ve never had the experience of having to refill the gas tank of a loaner as a Lexus customer. That would’ve made it five stars.

Kathleen
October 03, 2018 5:20 am

Matt was very professional, provided the suggested services for my 2007 RAV as well as the timeline for future ervices to keep my RAV in top shape! He's the reason i had such a great service experience - thank you Matt!

Mauro
September 20, 2018 2:34 am

This dealership is amazing. I called them at 2 pm looking for a car. A white Camry Le. I gave them my lease conditions and said I was in a jam and needed it tonight. I walked in at 6pm and drove away by 10 pm. The professionalism was amazing no pressure, no 5 trips to see the manager about pricing. I got a fantastic price, superior service. Thanks to Daniella, Ms. Cancel, Brandon Gross, and Alan Stern. You guys were amazing. Best dealership ever.

Viral
September 18, 2018 12:44 pm

Very good buying experience with the help of Garrett and Allen. Garrett helped all the way starting from test drive, explaining all the details about the car and find the specific car to delivery. Allen was thorough and quick to explain and complete the paper work.

Dan
September 17, 2018 11:09 pm

Matt was great. Very easy streamlined process that this facility uses gets you in and out quickly. Will recommend this place to other Toyota owners

Maureen
September 15, 2018 11:18 am

From the moment I drive my car into the DCH Toyota garage, the whole team is professional, friendly and efficient. Especially Gabriel, who has been my service contact in the past as well, explains everything clearly to me about what my car needs and what the costs will be. I love DCH Toyota Service.

The whole service process is so easy and efficient, I would buy my next cars in the future from them, EXCEPT Toyota does not have Apple CarPlay which is a must-have for me.

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