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Hoselton Toyota, East Rochester NY

Address 50 Marsh Rd, East Rochester, NY, United States
Phone +1 585-381-8530
Hours
Tuesday9:00am-7:00pm
Wednesday9:00am-7:00pm
Thursday9:00am-7:00pm
Friday9:00am-6:00pm
Saturday9:00am-5:00pm
Website www.hoseltontoyota.com
Categories Toyota Dealer, Auto Parts Store, Auto Repair Shop, Car Dealer, Used Car Dealer
Rating 4.5 26 reviews
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Hoselton Toyota reviews

26
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jackellyne
May 08, 2021 1:31 pm

I'm very satisfied with Hoselton sales and service. I have purchased several cars from them. I find my regular salesperson (Jordon) helpful, thorough and not aggressive

Jada
May 03, 2021 10:10 pm

I initially wanted to lease a vehicle through Cortese auto dealership in Henrietta. I didn’t appreciate the sales person taking advantage of my financial income and swindling me into the highest payment!

My husband and I went to Hoselton Toyota and let me tell you, it was a very pleasant experience from the start! Jose Santiago (JJ) was honest from the start! He was patient and thorough in explaining the value of my Lease End for my Jeep. Hoselton did not have the 4Runner I was interested in however, JJ was very motivated and again patient in helping me get into a vehicle I was comfortable with! JJ was personable and upbeat when dealing with my husband. I don’t know how he did it but, my husband came home with a Highlander for me to test drive and I fell in love with it!

I did end up leasing the vehicle thanks to JJ. When I came to the dealership, JJ was so patient, kind and understanding with me being pregnant. JJ brought the paperwork out to the car for me to sign and was detailed explaining the paperwork. He was professional and safe (had his mask on the entire time)! Thank you JJ for getting me into A vehicle that is safe for me and my growing family! You are the BEST! And yes I have found a Dealership my family can call home!

C. T.
May 02, 2021 7:09 am

Hoselton is the best car dealership in town. The customer service, collision shop car sales rep are always professional. They definitely have the best prices and warranty. 1000% satisfaction guaranteed. Thank you Hoselton for the fantastic and amazing job.

D
April 26, 2021 11:22 pm

Great buying experience. Kody Laird is an amazing salesperson. The reason we purchased from Hoselton. He spent so much time with us and knew the Totota products very well. Spending so much time with us made us return and purchase the vehicle. Other dealerships had sales people that did not know their products or did not show an in interest in selling us a car. We may purchase another car from you in the Summer.

Shawna
April 15, 2021 4:38 pm

We love working with Phil! He is fun and energetic and not pushy at all. We came in to trade and get 1 car and left getting 2 cars! Peace of mind- we love Toyota!

Gator
April 02, 2021 5:19 pm

Thank you for a great start, my first buying experience with Toyota.

James Crowell was easy to work with and understood right away what I was looking to do.

In less than 1 hour, we got an assessment and quote on my trade-in and we worked out the vehicle type that would best both my family and business needs.

Thank you, James and Toyota.

Scott
gogatorgear.com
“Training while looking good! ”

Loren
October 23, 2018 1:04 am

Although the vehicle I drove two hours for was in fact sold by the time I arrived- Jordan worked hard to make sure he went over other available cars with me. The time and effort spent helping me was much appreciated. Everyone at the dealership was courteous and professional as well as patient- because I ask a lot of questions.

Margarita
October 15, 2018 4:41 pm

We leased our SUV at Hoselton Toyota. Jordan was very helpful and understood our needs. We are pleased with the car and appreciate his assistance. Thank you!

Zsuzsa
September 15, 2018 9:15 am

Purchased my car at Hoselton many years ago and I always return for different services. They are very flexible, thorough and nice.
Even if you have only an oil change done they inspect your car to make sure it's running perfectly. 10 years of state inspection is included into the deal and for many services you can get coupons. The lobby area is nice, free coffee/tea/water and cookies are provided. The staff is friendly and they always explain you everything you need to know. Thank you

Andy
September 06, 2018 6:49 am

Great Experience. I was all set to purchase my new car at another dealer but decided to stop by Hoselton just to check on pricing. The salesperson at Hoselton, Mike Andrushko, was so great to work with that I decided to purchase with him instead. My entire experience with Mike and Hoselton was great and I would absolutely go to Hoselton first if I were looking for a new car.

Joe
September 02, 2018 10:28 am

Service manager went above and beyond to make sure I was satisfied. Negotiated a price for repairs that we both thought was reasonable. They are all about customer satisfaction. Although they are pretty crappy at returning calls. You need to be face to face.

patricia
September 01, 2018 2:07 am

My husband and I took a ride to Hoselton Toyota to look at a truck. When we got there we found out it had already been sold. Our salesman, Don turned the situation around and made it a positive one. By the end of the night we ordered a truck to our specifications. We were very satisfied.

The
September 01, 2018 12:08 am

Hoselton you lost me as a customer! I waited over 2 hours for an oil change, I was told it would be 45mins to 1 hour after 2 hours I went and checked with the Express team and was told they were getting ready to pour the oil in! What was happening in the previous 2 hours?

Elio
August 27, 2018 11:32 pm

Bought a new car here recently. The experience was very positive. They were very transparent about the costs and found us the car we wanted. Their insurance agent was also a big help. I'll be coming back for service and Hoselton is going to be one of the first places I look at for my next car.

Amy
August 27, 2018 10:31 am

I had an excellent experience with Jordan. In the past I have always felt pressured and he didn't apply any what so ever. I don't think he expected me to want to take the car the same day, but he made it happen, which I appreciated very much.

james
August 25, 2018 10:39 pm

Large selection at the auto mall. Very customer-oriented. I've only had experience with the Toyota branch as I bought my wife a RAV4 for her birthday.

Allison
August 08, 2018 5:03 pm

I recently purchased a new RAV4 from Hoselton Toyota. Don was very helpful when finding the best vehicle for me in my price range. He valued my opinions and not his convenience. Thanks Hoselton!

john
August 07, 2018 5:10 am

I had a great experience buying a new Toyota 4 runner at Hoselton. They had exactly what I was looking for in stock. They got me financed with a great rate too.
I took delivery the same day as I purchased it.
Will recommend Brian Buckley my salesman and his manager Molly to all of my friends. I’m a repeat customer for life.

Todd
August 05, 2018 9:09 pm

I had an excellent, professional and easy experience with Hoselton Toyota. I was welcomed when I first arrived in the show room. Everyone from the sales person to the maintenance technicians were courteous and efficient. I wouldn’t want to go anywhere else for my vehicle purchases! Thank you Hoselton!

james
August 04, 2018 8:24 pm

Very Pleased! Mike was professional and courteous. Riley helped me out with a good deal on insurance too!

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