SIXT rent a car, New York NY

I have been renting cars monthy at the manhattan location and had a great experience with two employees in perticular. Yvonne and and Ava are super professional and helpful each time. I run a tight schedule but they get everything ready fast smooth. Really appriciate those two. I'm gonna keep renting my cars there.

Rented twice from here so far and overall very pleased. Ava was a great help, and also very funny. She was a pleasure to work with after a very long drive. Although it’s difficult to get to the rental place the quality of cars and customer service makes it absolutely worth it. I’m picking up another rental tomorrow and will be looking to work with Ava again.

I have received an invoice extra charged with USD 250 for special cleaning. The vehicle was perfect, returned after few hours. I have tried multiple times to reach out to the costumer service, they should have revised my invoice.

The representatives at this location are awesome. They do what has to be done to get u in a car. There cars are always maintain. Great deals that they offer. I do suggest if you get a car take pics of the car outside and inside. Make sure your gas gauge is at the level they say it is. If possible, return the car during working hours. That way anything wrong can be talked about it at that moment. Again, Battery Park location is the best, pleasant employees and great service is what you will receive.

Awful! Trying to invoice me for $180 more than the original quote and customer service doesn’t exist. Web form is broken, phone line is down, email is unresponsive. In-store staff changed my invoice and then reversed it the next day.

Awful experience. Returned car more than two hours early to vendors’ staff and was notified next day car was not returned. Called vendor to resolve and they said they would call back and never did. Vendor service phone line is always busy with long wait times. Vendor double charged me.

Awful experience. Would recommend you steer clear.

Sixt is great. Cars are new, tidy. Very kind staff, especially Ava Atkinson from NYC, who's made the effort to be satisfied with the election. I recommend all of them and I'll still use the terms of the SIXT. Thx Ava ‍️

Cars are not in the best condition. They charge you for all kinds of services you've never heard of. At the end of my rental They charged me twice for the car I rented instead of returning my deposit. So I ended up paying $2,400 upfront and then charged $2,400 when i returned the car. I tried to contact them and they refused to answer the phone. I had to take off from work to go to their office and complain.i was told the money was taken out y mistake. Imagine your rent or mortgage money being taken out of your account by mistake for something you already paid for. Remind you they was suppose to refund a $300 hold to my debit card, instead they took $2,400. So i was out of $2,700 bucks after paying $2,400 upfront for my rental. Try not to rent from them.

Great rental location in NYC, easy to access via subway and close to various tunnels. Clean location and quick service. Yvonne went above and beyond to ensure a great experience. Will be renting from here again.

If I could give this Sixt location zero stars, I would. The only pleasant part of my rental car experience was booking it online. Everything went downhill from there. For starters, it took me almost an hour to pick up my rental car, which almost caused me to miss the event that I booked the rental car for in the first place! When I finally got up to the counter, the woman at the counter was unapologetic regarding how long the wait was. I booked the car from 11: 30am to 11: 30pm. I was actually back in the city by 10: 30pm and I could have dropped it off. That being said, I THOUGHT I was paying for 24 hours the way you are with every other rental agency, so I decided to return it in the AM so I didn't have to worry about returning the rental car in a dark, desolate parking garage alone at 10: 30pm at night. I guess I was wrong! I returned the car the next morning within the 24 hour window and was charged for 2 full days, bringing my rental from $139 to $300. I have tried to contact customer service multiple times to explain the situation and there is NO customer service phone number at this time to reach Sixt at. You have to enter a request online and wait for someone to get back to you. With so many rental car options in NY, I would highly recommend avoiding this place. It's not easy to find because it's hidden in a parking garage, they overbook cars, and their customer service is horrendous. 0/5 stars.

Scam alert! They charge you for additional services you did not agree to. Sixt used to be a good company but now is at the bottom.

This business has a phone number where they ask you to enter your information first for faster service. But they say they don’t take phone calls. No other way to contact. They don’t respond to online messages.

Good luck and have fun being ripped off.

Awful, awful company! Called ahead to check a policy, when I got there they said something completely different and we had to come back the next morning to get the car. Will nickel and dime you! Price looks good don’t be fooled. I’ve gotten 3 follow up bills, one was $300 because there was dog hair. Also no one picks up the phone or calls you back.

They’re amazing! Very helpful and gave me a complimentary upgrade because they had no cars available. Miriam was so helpful and so sweet. I will update this review if need be after i return the car. But As of now, i totally recommend

Awful experience.going to just deny charge and have the credit card company take it off.overcharged me for three extra days - $676 charge for a nissan.complete scan, employees are slime at this location.

Car was returned on 17th December at 4pm (ahead of time) as per agreement. Sixt claimed not returned to 18th December at 745am and charged me extra for late fees and fuel use. I contacted Sixt on 19th, 20th and 21st to ask them to correct erroneous charges, and they processed billing despite this, essentially ignoring my complaint.
I strongly recommend you avoid SIXT if you don't want them to fabricate additional billing.

I went to rent a car in NYC Battery park on the 11th of Novembre and found the door closed at 4 PM when the website and the were indicating 6 PM. It was a special holiday and the agency closed earlier.bad luck nobody informed me and I had to book an extra night in NYC at my expenses. No way I could get a discount on the next day as I should have known! After 60 miles driving my tyre went flat and could not find any replacement car close to New Haven. I had to change my wheel in a middle of a storm and drive 200 miles on a donut. I claimed on the website for a discount and so far no news from customer service: LOST TIME, MONEY AND SAFETY! WORST RENTAL EVER

SIXT is awesome, been renting here for awhile and I love it. Great selection of cars, which are really well maintained and clean. Rentals always run great never an issue, service from staff is 100% top notch! Definitely have recommended to others and they're feedback is the same. If you need a reliable, up to date rental in great condition, please go see them.

$832 for 48 hours, no GPS, dirty and smelly car. I was told that you can't expect a GPS when you do not rent a luxury car. How is $832 for 48 hours considered cheap? Worst rental from Sixt I ever had. I have been a loyal customer for many years, now I will go back to other brands

Hello it was my 1st time dealing with sixt rental company and I have no bad news it was amazing the workers was amazing and well experience the vehicle had no problems and it was very clean when they gave it to me but I also went to the car wash and got it clean again inside out and I will always work with them when it comes to getting a rental

Horrible experience. Dropped off the car on time and gave my keys to a Sixt employee. The next day my app still said the car wasn’t returned, so I called customer service who said they would make a note the car was returned on time. When I finally got the invoice they charged me for 2 extra days! Still haven’t had any email responses and no one is available on customer service. Also when I picked up the car they said it had a full tank of gas, but it was just a half tank.