SIXT rent a car, New York NY

Do not rent a car from here it is fraud and impossible to cancel a reservation. If you try to cancel they try to charge your credit card anyway. I booked for the wrong date and thought no problem- immediately tried to cancel and it ironically said “error” on their website. I then tried to go to the location to speak to someone and the line was 20 people long and did not move after 45 minutes of waiting in line. When I tried to reach out to them you can only speak to someone through email. When they sent me an email back they said I had to email someone else. Essentially they are frauding people- if you book a car and try to immediately cancel it says error on their website- you can not cancel they still take your money and then say it’s in their policy. Be warned & just go to enterprise because i would never in a million years would have thought this would happen at a rental car place. First and last time ever going here.