Staples, New York NY

Great store! Prices are the lowest around especially for cleaning products and the like. A box of 50 masks under $8! Awesome!
The copy and print dept is very large and the quality is wonderful. There are a few associates that have been there for years and make your life easier by knowing what you are looking for and they call you with new items or sales that someone would be interested in.

Just arriving from Georgia I needed a collage of pictures for my aunt's obituary, I called Staples on 2248 Broadway, Pastora told me how to get them to her. As a 65 year old it was challenging but I emailed pdf file. On arrival Mr. Harry was helpful in what he could do and could not do, he sent me to Katie. Katie & Pastora were awesome in getting my pictures aligned, clear and printed. GREAT CUSTOMER SERVICE!

On 1/29/2021, I needed to purchase HP 63XL Black and Color Cartridges. I was helped by a very nice tall African American young person with braids, (I’m sorry that I didn’t get her name!).
I was then helped by another helpful young man at the checkout counter. I asked if I had any coupons associated with my account, which “Sammy”, replied no, BUT that he would check to see if he could offer ANY discounts. He did find a “100% Price Guarantee” which brought down my bill by $2.10! It was a minuscule discount but I took it. Sammy was what a “Customer Service” person is all about! He made it a point to see if the store had ANY discounts or promotions and by doing do, “thought outside the box”! THANK YOU Staples AND Sammy for making my trip quite nice!
Cordially,
Delyn Grant

The print center has helped me out with last minute projects a few times, Always quick turnaround. Cathy the manager goes above and beyond.

I just left and want to say that Fatima was so great! She was very helpful and made my customer experience really positive. Thank you!

Don’t apply for a job here. They are not really interested in hiring anyone. I came for an interview on time, but apparently the manager wasn’t expecting me since she was still on the phone when I came in. I waited about ten minutes before someone else came along. During the interview, the manager asked questions that were totally irrelevant to the job. She was condescending and rude, and it seemed like she thought I had false things on my resume (which wasn’t the case). Once again, you’ll only be wasting your time applying and interviewing here. Don’t bother wasting your time on a minimum wage job you won’t get.

Extremely rude, condescending, sexist staff, particularly the man working at the printers. He does not wear a mask and comes extremely close to customers. It is really baffling how he has been able to keep his job there.

They stopped taking electronic recycling since re-opening during the pandemic. Not sure how recycling cords makes the pandemic worse? Guess we’ll all just keep filling up the landfills with electronics.

If it weren’t for Joel, I don’t know what I would’ve done with myself.

Joel has given me without a doubt the greatest customer experience one could possibly ever ask for. Because of him, I was able to walk out of Staples with everything I needed to make my daughters graduation gift special. You wouldn’t be able to tell just by looking at him, but he’s one of the most well spoken employees I have ever interacted with.

Funny, charming and witty, he encompasses everything that a store should be looking for when it comes to leadership. During trying times like this, any positive interaction is something worth cherishing.

I would like to thank the staff manager who hired Joel, as they did an incredible job with scouting this guy out.

I don't understand why it's impossible to sell me paper so I can use it to print stuff out? Craziness.

Rudest staff ever at the printing and UPS drop off sections. I’ve been a customer for a long time but will be going to Fedex to print from now on.

The copy department team especially Susan, the sales manager, was extraordinarily helpful with printing out hundreds of programs and seating cards last minute for us before our wedding in July. We would definitely return to this location for our next projects!

Rika went above and beyond for my today. My dad recently passed away and I needed to laminate some of his brilliant cartoons and not only did she do that but we talked and laughed and she was so compassionate and understanding. Thank you, Rika ️

Susan and Fathema and the rest of the team in Print Supplies are complete rockstars. Communicative, helpful and deadline conscious. I highly recommend them and trust them with all my time-sensitive and mission-critical printing needs.

Staff was patient and professional. I needed help with the size and placement of pictures for a poster. I was pleased with the results

We love this staples I frequent this location once a week and every time the staff become more and more professional.

Today the sales associate was patient with me even though I was inconsistent and kept asking her to reprint.

I would recommend this location to all. I have yet to visit any staples that was unsatisfactory.

Nobody should come to this store. Two of the products I chose we're not available and I waited 15m for someone to get a monitor without success. Walked out of the store without it. They could not even give me an estimate of how long it would take. Unbelievable. Just try to buy it in Amazon if you have a chance.

I rarely write reviews but this was the most pleasant Staples (or any printing/copy company) experience I've ever had. Johan was polite and patient - and while my task there was simple, he made the errand a nice experience! It was a very clean and organized location overall as well.

This was an awful experience, they called me back, very rude, complained that we submitted it not correctly, and dropped the phone, no respect to people.dont go to this branch, you going to regret it

I have come to this location twice for print & laminating services and both times have been outstanding in terms of quality of service. Juanita did a fantastic job laminating two sets of field guides I made and provided service with a personalized touch. Highly recommend!