Urgent-MD, Cedarhurst NY

Went to this place after i was a pedestrian hit by a car and needed an x-ray on my foot to see if it was broken.i was greeted by the two most abnoxious premedonnas who were extremely mad that i interrupted their doing nothing at the front desk.they gave me a very hard time checking in at which point I left. This is a place that deals with sick people and should have sensitive knowledgeable people sitting at the front desk. Avoid this place.take the ride to city md much nicer people and real doctors.

It’s not the first time I visited Urgent MD and I had absolutely normal experience. This time it was just a lazy Physician assistant that didn’t want to move a finger. It was a simple procedure that was done for me before in the same location. But not on Sunday. I was in and out in 15 min but except exam nothing was done!

I was seen due to breathing problems. While waiting for my results I overheard two of the nurses say “she has breathing problems in her head” and they just kept saying rude remarks I have never experienced something like this because. Doctors and nurses shouldn’t be able to speak about patients like that. I left and went to a different urgent care which confirmed I was having an asthma attack.

Came in when I was very sick at the recommendation of my PCP. The nurse who did my intake was very kind and courteous, and Dr. A.was amazing! I would use him as my PCP if I could! In and out in less than an hour, and am feeling much better today. Thank you!

My boyfriend was in a minor car accident and we came here to due to him having pain on his right part of his torso.we arrived at 5: 30pm.he was taken into a room around 6pm.the doctor said he needed to get an x-ray.the x-ray was completed at 7pm and he was told that it would take 15 minutes for them to develop.at 8pm the doctor still had not return with results.i could not ask the front desk staff what was happening because they were busy gossiping and off the clock staff members were threatening violence against staff members not present.at one point a staff member said that hewlett location was “retarded” when she realized that people in the waiting room could hear her she apologized by saying “i’m sorry but i’m off the clock. ” i’m not one for professionalism but read the room and know there’s a time and place.luckily the doctor called after we had arrived back home to tell us he was okay.but the experience was nothing but negligent care.

I’d want to give 5 stars because the doctors & nurses are great. But I’ve been trying to reach this place for weeks now for my test results and as other people have said in their reviews, it’s just rings and then hangs up. The one time I did get connected to someone (I called back the number that left me a voicemail for my results), she was very rude and said I called the wrong department and that she’d transfer me over. Again, I was hung up on. I just want my test results man

Been calling this place for hours regarding lab results and the phone keeps ringing and then hangs up

Went in for a coviid test today 1-14-21 There staff was polite and effective. Was there for about a HR. Had to fill out paperwork cause it was my first time there. Everything went smooth definite be back if I ever need too.

Went there on 11/14/20 to get some titers for a potential job as I'm unemployed. The employee said the titers will be around $200-300 dollars. A few weeks later I got a bill for $556.05. I felt lied to! Who right now has $556 to pay for titers. Why wasn't I told the TRUTH when I was there. I would not have paid for the titers if I knew they were going to be that price. The Manager Angela has no clue either. You need to train your employees better. Go at your own risk!

Very quick care. Front desk and nurse was very friendly. Doc was nice also didn't want to run unnecessary tests but gave me meds just in case. Was just a little bit dismayed she wasn't sure what i had should have consulted a more experienced doc. Overall nice experience was in and out very quick and she called my scripts in right away

Best experience. Very clean and efficient. Staff was very friendly and knowledgable and I was treated quickly. What else could you ask for.

Visiting from out of town. My baby showed signs of being sick. They saw us right away and the staff was friendly and sweet with us and baby.

I visited this facility on the weekend and was seen by their doctor immediately. They are courteous and professional and were able to resolve my issue.

My experience at urgent M. D.on Saturday July7 2018.was satisfactory both the doctor and staff listen to my complaints and they treated me with dignity i would use them whenever i need them.big up to doctor Roberts. You guys keep up the good work.sign Brenda.

Great fast friendly service nurse lordy and Dr Svetlana we're great and friendly place was clean and everything was fast

First time taking my daughter there very pleasant the whole staff want in there longer than a hour the doctor was nice and funny

Worst place ever, unprofessional and lazy staff, I went here for a checkup and Dr was refusing to take a blood test, gave me wrong diagnosis and wrong medicine. Furthermore I was charged a co-pay when my insurance does not require me to pay any co-pay at all, I called them up and they told me that they are charging me since it’s their policy to charge. After all this I would give a minus star, but one is the lowest.

This was my second visit here and just as the first time, I was completely satisfied with their professionalism and courtesy. The only thing this time I was a little annoyed with was that they called me in the exam room and I waited quite a bit before I actually saw the doctor and they took a while to call my prescription in to the pharmacy. But I definitely still would recommend and return.

Very good experience and care. The wait was about an hour, but not bad considering it was Memorial Day.

Just visited there for the first time and was so pleased with the whole experience. Everyone was so pleasant, professional, and caring. It was not too busy and I was taken care of promptly. I would definitely recommend and go back if I needed to (hopefully not though)