WellNow Urgent Care, Syracuse NY

I brought my 9 month old in and they took us in right away! Everything was very quick and efficient and everyone was very nice.

I have gone to Well Now in Fairmount for years, since they opened, and have always had a good experience with kind qualified health care providers.

Very pleased w/the service. Would return if necessary. Highly recommend to others in need of urgent care services.

No waiting, professional personal. Well trained. Always. Clean. Got a great PA to check out my issue. Was in and out in less than an hour.great service.

The staff was very thorough and professional and the doctor was very very thorough and I enjoyed going there better than I do my family doctor to tell you the truth they were a lot better

Excellent experience. I went in on a Saturday morning and was in and out of there in 28 min. Every person I encountered was pleasant and professional. Michelle the NP was awesome. Put me right at ease. I am very fortunate to have this so close to home.

I went to WellNow Urgent Care on Sunday and was very impressed from the moment I walked in. First thing I noticed was it smelled clean, there were hand sanitizers, tissues and masks on the counter. The best part, a short wait time and everyone was courteous and professional.

They got my daughter in immediately. The admitting girl was so sweet, and quick. Anyone with a sick baby knows how miserable it is to answer a hundred questions and she made sure to be fast and just was so nice. The nurse we were given was very professional but personable as well. My crabby daughter didn't seem to bug him, and he was all smiles and helpful while she was a little fighter getting her vitals. He was great! They didn't make us wait long before we saw a PA and she was just perfect. She listened to everything and was so great and making sure she covered everything with my daughter. My LO is a fighter when shes sick, but she still had the most patience. The whole experience took under 35 minutes and a day later the meds are already helping my girl feel like herself. Couldn't be happier with our visit there, hope to not have to be back soon though

I have four children, all of whom have been treated here at one point or another, our most recent visit being yesterday. I could not recommend this place enough. Every single time we have been here I have been impressed by the cleanliness, the very minimal wait times and most importantly, the wonderful staff. From the people behind the desk, to the nurses and PAs.every single person we have encountered has been efficient, courteous, empathetic and knowledgeable. I am thankful to have such a service close by.

Doctor and nurses were very professional and nice. Asked all the right questions. Wait time was about 40 minutes to get in a room. Went at 8am when they opened. The only thing is that the waiting area was not very clean. Had not been vacuumed and the water machine was very dirty. Would not take a cup of water out of it. But the car was top notch. I would definitely go again.

I’ve been there twice now with two different children and they sent us a bill for both saying my insurance didn’t cover any of the visit. It’s complete BS! I have blue cross/blue shield and have been to other urgent cares and didn’t have any issue. Avoid Wellnow! They are a con isn’t option but they try to screw you in the end.

This was a very organized, streamlined process. I pulled in after work & The parking lot was full. I went home & checked online & was pleasantly surprised I could schedule an appointment based on current wait times! When I arrived I was told all the rooms were full so there might be a wait. Within 10 mins. I was called back. I felt that was quick! Everyone was friendly & efficient. My provider, Mai, was thorough & explained everything so well. She was friendly & helpful. I was able to pick up my prescriptions right afterward. Although I strongly believe in having a PCP- this serves such s great purpose. I would definitely visit Wellnow again if needed.

Had to go to Urgent Care for a recent asthma issue and had a great experience. The staff was incredibly warm and friendly - they got me in right away and didn’t keep me waiting. The nurse and the doctor were both extremely pleasant as well, and they took the time to listen to what I was experiencing and present me with the best option to treat my situation. Hopefully I don’t need to come back anytime soon, but I certainly will if I need to.

My son needed proof of a physical exam for his working papers, and I didn't realize his current physical was out of date. After being told his regular doctor couldn't see him for more than two months, I brought him to WellNow in Fairmount. Twenty minutes and $30 later, we left after a thorough physical exam with the proof we needed. Zero aggravation, pleasant staff, knowledgeable, friendly doctors and nurses. Will definitely keep this in mind for situations like this!

Such a great place. I would definitely recommend this location. The employees are very caring and prompt. They give out snacks and beverages.great customer service up front and great medical coverage in the back office.

Staff was courteous, efficient and empathetic to my son who broke both wrists. The wait time was sufficient. Likes the facial masks for those who were sick.

I’m truly impressed with the staff’s quality care and friendliness at this urgent care facility. I walked in with a broken wrist about a half hour before closing and received first rate attention and care. I was interviewed, x-rayed, and fitted with a splint in less than an hour. They gave me a “fast pass” for an orthopedic appointment the next day. I would definitely recommend Well Now Urgent Care to others.

Very friendly & caring staff from signing in, to nurses, to doctors. Quick & excellent service. Atmosphere was perfect in every way! Thank you for making my bad day better!

Warm and welcoming staff. Doctor was very explanatory and detailed with treatment information and advice. Was in and out within 45 minutes and within one day I am feeling so much better than I was. Thank you.

I showed up 1st thing in the morning along with 5 other patients, I was 4th in line, and I was still in and out with exactly the help I needed in in less than 30 minutes.