Yonkers Kia

Service manager Jermaine Johnson was very helpful answered all my questions patiently and got me through the process quickly and efficiently

When it comes to quality service, Yonkers Kia is number one. I've been coming here for a little over 2 years, one the staff members, Jermaine Johnson, has always provided me with information ensuring I get the best performance from my car

I went to Yonkers Kia for an inspection. Jermaine Johnson was very helpful, and my car was ready at the time he promised. Great customer service and free WiFi!

Had a great car leasing experience working with Tony. Leased a 2019 Kia Forte at an incredible price. Tony was very helpful, knowledgeable, and was very forthright taking me through the different Kia options. Highly recommended!

I went over to YONKERS Kia to replace my 2019 Optima that I had purchased 2 months ago because it was totaled in a car accident and I ran into Sebastian Sanchez (salesmen) he was very professional, kind and helpful in obtaining my replacement Optima.

Jermaine Johnson was excellent. He addressed my concern right away. And he went the extra mile. I believe I worked with Jermain on a prior occasion so I was happy when he walked up to me when I came in. Darwin you need to give him a supervisory position now. Thanks, long time customer, Jason Whitehead

Hi,
Thank you T for your excellent customer service skills displayed during entire meeting. I want to commend Kia for hiring such professionals. Thank you for the ride!

After having checked deals with about 6 dealerships I decided on going with Yonkers Kia. I ended up with the Kia Optima and while the car may be great what really made my decision was our sales person, Victor. Victor was very genuine, motivated, and willing to work with me. At no point did I feel coerced into making a decision and once I did it was a relatively smooth process. I can honestly say if every experience with them is the same as mine with Victor was, I probably won't be looking much further than Kia again.

Good experience dealing with salesman Nyrell
Very pleasant, accommodating and listened to what we wanted in a vehicle.
Also business manager Andrew and finance manager Carlos were very helpfull and addressed any questions or concerns we had with vehicle purchase
Definitely would recommend to others

I’ve been coming into KIA for a year and a half now and I must admit I truly love the service they provide here. I wouldn’t change my KIA for any other Kia location. They’re always so welcoming and are just as concerned about my vehicle as I am. The staff is great! Jermaine Johnson the service advisor; is very helpful and very knowledgeable. Always keeping me updated with my vehicle and warranty which I highly appreciate. Waiting time might be a little long, but that’s fine they provide treats and coffee at the loungue area with good movies.

Jermaine was a courteous and friendly service manager. It was my 1st service and it was a very pleasant experience.

Jermaine Johnson was a great representative. He was very knowledgeable of the Kia Sorento, In addition he went above and beyond his duties to assist me to service my vehicle.

Hey these guys are amazing.service is fast and very reliable.love coming here for service. Jermaine is always helpful Everytime I come here

I called for 60K Maintenance Service quote and over the phone Jermaine Johnson (most likely not his real name) quoted a price of $319.00. I came into Yonkers Kia for 60K service and was given the price of $398.00 - $80.00 MORE than the phone quote. To make matters worse, they wrote up paperwork for 45K maintenance instead of 60k. When I called Jermaine back to request paperwork with the accurate information. He said, he gave me the maintainance discount on 45K maintainance service and he refused to correct the error.

They won't go out of business but they lost a good customer. They're very dishonest and soooo sleazy. Never ever would I go to this dealer. Its a poorly run business which is sad as its minority owned. I would not go to that dealership ever. STAY AWAY!

Came in to Yonkers Kia after 2 years and 11 months I saw that I had no tire iron in the back of my vehicle I spoke with Darwin the GM and with no hesitation he was happy to provide me with one and I think that is a plus in my book. Thank you Yonkers Kia

We were forced into writing a 5-star review to get the rate we wanted. As soon as we signed the papers and left with the car, we were unable to get anyone on the phone to address some problems that came up about the lease. Don't expect ANY customer service once you walk out the door. For context, this was our second lease with this dealership, and this was an awful experience. The first time, 3 years ago was great, but they lose their good associates very quickly. Now we know why.