CVS, Akron OH

Prescriptions are never ready on time. Even when they are called in 5 hours prior to pick up time.

Lauren Bernadette Badzik is absolutely the rudest and the worst pharmacist you will ever find. Stay away!

Busiest pharmacy I have ever seen with their proximity to the hospital making it worse. Mostly find the pharmacists are only rude when confronted with rude and or uneducated customers who refuse to believe what they are being told, but not always. Probably leads to a higher than average turnover rate. I have seen as many as six people working in the pharmacy with 2 of them answering phones that were ringing continuously.not their fault they have to put so many people on hold. I will continue to use this pharmacy because I know what I am getting and know better than to expect anything else.but it will never be any different and I can't recommend it to anyone who has another choice.

On a positive note, the pharmacy techs at the window and counter have always been very helpful and kind.
However, after several difficulties getting a time-sensitive prescription filled on time, I will no longer be using this pharmacy. I have had my pick-up time pushed back at least 4 times this time and will now have to go pick up my prescription late at night to get it in time, which is very inconvenient, not to mention the potential ramifications if I take my medication late. I have been given different information about pick-up time, and only was informed about the delay at all when I call to find out more information. I am very dissatisfied with how this situation was handled.

No matter how many times I come here I wait 10 hours for my medication. They are the slowest pharmacy.

The pharmacy takes forever each and every time. Don’t even bother going thru the drive thru: I used to work for CVS for 4 years and this store doesn’t live up to the CVS brand

My mom been going to this place her whole life. And now I've been going to this place my whole life. And so will my future children be going to this place their whole life... And so will their children. And their children after that. Until this CVS becomes a Family heirloom. Passed down from generation to generation. Forever to the end of time.

A friend bought me some perfume and I tried to return it and they said their system won’t let them and refused my refund and I had product and receipt in hand. I am still trying to get a refund, customer service has been no help! The district manager has yet to call me then when I called back they are saying he is working on it whatever the hell that means. I would recommend nobody buying nothing from this store. I’ve never had such horrible service in my life!

I’ve been using this pharmacy for about a year because it’s convenient for me. The amount of times I’ve heard “we’ll give you a call back when your script is ready” and no one calls you back is appalling. They’re extremely disorganized and I’m certain the staff doesn’t actually communicate with each other. I would avoid using this pharmacy like your life depended on it.

The only positive thing about this location is that the staff is friendly.

It was good service at the window. And he explained what happened. It was taken care off the problem. And we said u are fine.

Worst staff ever especially the African lady that does cashier she is so rude when. U talk to her she don't respond and looks at u like your a burden to her

Utterly horrible staff. Incredibly rude and would rather be on their phones rather than do they're job.

Seriously avoid this branch if you can. Sadly I have to use them because they are 24 hours and I work strange hours. You WILL be asked for money from several bums upon entry and exit. You WILL be treated like garbage by the cashier at the front. The pharmacy is this places ONLY saving grace. Always quick, helpful, and friendly.

The manager reminds of a bully staff NOT in uniform place is filfly dust every where and the vents are gruss.

The store is open 24/7 so being right across the street from the hospital makes for a very convenient location. I've been there many times over the years and the pharmacy staff are friendly and helpful.

Waited over an hour. Scripts were filled then was asked if I had insurance. Figured it was in file since I wasn't asked before hand. Lady was so rude, rolling her eyes and hurrying me to find my son's insurance card.

The pharmacy employees are not helpful@ all. If it weren't open 24hrs & close to me I wouldn't use them.

Picking up prescriptions is a fast process.im only giving 3 stars because my wallet was stolen and i was told by the cashier i can not be issued another card and will just always have to remember my old phone number.

Just sitting here waiting to pick up a perscription.you'd think at 4AM with no one in the store you might have a bit better wait time, but oh how wrong you'd be. This is CVS, where the gold standard of slow, unattentive customer service is defined.

**Update**
After waiting around to fill a prescription at 4AM, I was told I would have to come back after 8AM. Silly me, I thought that showing up at 7PM would give the incompetent staff plenty of time to fumble through my order. Instead I was informed that I would have to come back after 3PM tomorrow. Unfortunately I cannot transfer my prescriptions at this point to a pharmacy that employees fully functioning adults, so I am stuck with this sitcom of underdeveloped characters. #HopeTheyDontSpitInMyFries

Angry workers, manager follows you around as if you are stealing but only does it to African-American.