Jimmy John's

They have never messed up my sandwhich, but these guys are pretty slow. There is fast, then theirs Jimmy Johns fast. They fall far short of both. I think they prioritize deliveries. Who knows. Expect a 10 minute wait.

Good food fairly fast. A little confusing picking up orders and small. More than 4 people in line blocks the door

I placed an order at 1: 14 and received it at 1: 44. Not because there was a crowd, they simply threw away my receipt that had my order and simply acted like it did not exist. I do not know if this was done on purpose or simply incompetence, but not one person even apologized for this. To be honest they made me feel as those it was my fault for having the audacity to place an online order with modifications that they had to read and apply to my order. This Jimmy John's is simply gives a bad name to the Jimmy John's brand. I am not sure if I have ever had an order made following all of my online selections. If online orders are not meant to be a reliable form of purchasing your product then please discontinue the ability to place an online order.

The restaurant was very clean and the staff was friendly and very helpful even though I came in right before close. The sandwich I got was a staff recommendation and was one of the best I have ever eaten. I will definitely be coming back to this location when I'm in the area.

I've always loved Jimmy John's and today's visit didn't disappoint. My $3 Little John sub came freaky fast with extra deliciousness.

If you're going to make the sandwiches of the 6 people that ordered after me before mine it might be nice to get a heads up before I sit there confused or a sorry for the wait when I finally got my sandwich.

Watched a employee give a homeless man a rock hard piece of bread with no meat or toppings a empty bag of chips a paper rolled up like a pickle and tried to charge him $5 for it. I didn't find any amusement with what he did he should be fired for its I will never go back because of it.

For the 4th times it has taken longer than 30mins to get my lunch. I had to call everytime and it is annoying. I love the sandwiches but if they can't keep their promise by being the fastest, time for me to disconnect my business. Very disappointed.

The owner of this privately owned location needs to put management under the microscope. There is nothing 'freaky fast' about this location. As someone that works literally a couple of streets over from the store, in the last four orders I've placed, three of them have been delivered at close to, if not over an hour. If that is the expectation set with JJ's that's one thing, but it's clearly not.

For that matter when I've spoken to the manager about these orders, it's just a very lukewarm, meh kind of response/attitude. I've contacted corporate and gotten significantly more satisfaction. Unfortunately, the poor service continues, but shame on me for continuing to patronize this location.

The fact I've been waiting 10 minutes for a sub with no one else in the shop while the 2 high employees talk about battle rap is a joke.

Pathetic

Well anyone who has had a sandwich knows how good these are. Hence no photos.as soon as I got the sandwich it disappeared lol. New clean, bigger than most JJ's I've been to. Customer service is awesome.

Total incompetent staff. Ordered my lunch via the app at 1: 12, however when I got there about 1: 35 after running an errand, they were totally clueless about my order and looked it up via my cell number. The person making the sandwiches didn't kno.w what she was doing and there were quite a few sandwiches that were made sitting waiting for pickup, none of which was mine. For my troubles they offered me an extra spicy ranch sauce as if that would fixed their bungling of my order. I declined. Starbucks have made errors and had me waiting for long periods but I get a gift card for free coffee for my troubles.

The food is decent there is better food to find though for about $10, everything is fresh and the sandwich is made to order and man do they get those sandwiches out quick often times I'm handed my sandwich before I've even paid for it.

This place is awful. Avoid it. I think I was actually given a negative amount of customer service. It was so bad it actually went past zero customer service. I walked in, I was the only customer, none of the three employees acknowledged me, no greeting, nothing. Eventually the female employee some what approached the check stand and put on some gloves but didn't ever look at me. She stood there less then two feet away from me never once speaking or looking at me. Eventually I gave my order and she walked away. I guessed it was up to me to figure out how to pay. I ran my card in the machine. I guess I was done, I don't know. She never walked back to the checkstand. I don't even know if I paid or if my card is still ring up the next few customers. I never got a receipt. Heck, I had to reach over and grab my own cup for the drink I ordered. This employee/place is awful. I hope this location goes out of business.

Placed online order using the new Ritual app, was contacted immediately about order being processed, order waiting for me when I arrived, was made as ordered, generous toppings but not overdone. Thanks!

I placed an online order at 1: 15 p.m. On New Year's Eve. After approximately 10 minutes, I went down to the pickup line. After 5 minutes standing at the pickup counter, I sat down - no one acknowledged me, even though 2 workers behind the counter glanced at me and the delivery driver walked by me. Meanwhile, I hear talk of how backed up they are and them wondering why they are so busy. After sitting down for another 20 minutes, one worker asked if he could help me. I said I had a pickup order. And he said something like, well, you should have said something - we are backed up. They hadn't even started my order - 1 veggie sandwich. It was very rainy, so not sure if that contributed to the slowness, but they seemed very frazzled. I never had a problem at this location before, but I rarely eat out for lunch anyways, so won't be going here again.

Why can't I pay with cash for a delivery order, come on now!
Where I work, its important for this option.

Uncoordinated when busy. They should have a order number they call out when ready rather than sandwich description, which confuses people with similar orders.

I sure miss quiznos. A large sandwich cost 10 bux and weighed twice as much as one from here plus it was toasted. Went back today, had to order extra meat, cheese, it came to 26 bux and opened it up and still all you see was bread. The picture on the menu is false advertising cause you actually see all the contents and it looks big and filling. Not worth the money at all. Staff was friendly but I had to put it in a bag myself to go? 26 dollars I can make 5 sandwiches 10 times bigger.

Great customer service, friendly, and my sandwich was made EXACTLY how I asked for it. I was surprised for it being on Vine street, but I'm impressed and will order from here again!