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KFC, Columbus OH

Address 688 E 5th Ave, Columbus, OH, United States
Phone +1 614-294-4294
Hours 10:30am-10:30pm
Website locations.kfc.com/oh/columbus/688-e-5th-avenue
Categories Chicken Restaurant, Fast Food Restaurant
Rating 2 33 reviews
Nearest branches
KFC — 1990 E Main St, Columbus, OH, United States
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Chicken Restaurant KFC reviews

33
Sort by: date highest rated lowest rated most helpful
Tracy
June 12, 2018 5:28 pm

Doesn't matter what time it is, there will ALWAYS be a LONG wait. I've never waited less than 10 mins in the drivethru. I've gone before and after work (5pm-11pm) and I'm not sure I can think of one time my order was correct. Whether they forget a sauce or something extra ordered. I try to avoid when possible.

William
May 07, 2018 11:52 pm

Dining room was closed cause they were "understaffed. " We saw a few customers returning to the drive thru due to incorrect orders. We decided to eat somewhere else

Thomas
May 04, 2018 12:15 pm

This is the worst KFC I have ever been to service sucks for slower than hell the food was wrong

Karly
April 22, 2018 8:46 am

THIS IS THE NICEST KFC IN COLUMBUS FAR AS EMPLOYEES! They were joking, courteous even when people complained, the manager comped me two drinks cause they were out of SoBe life water mix! Plus then gave us free Mac n cheese and a cookie! For no reason lol! Food was delicious too!

Rudy
April 18, 2018 8:15 pm

Very frequently very slow service. Staff looks defeated and leaderless. Customers are frequently unhappy. If you are on a short lunch break do not come here.

Joyce
April 17, 2018 9:49 am

They did not have what I wanted to order. (pot pie). I waited in the drive line for close to 10 minutes just to place my order. After placing my order I waited another 10 minutes to get my order. 4 cars were in front of me but what really upset me is that the young man at the drive thru window did not say hello, thank you or have a good evening. My husband asked him if the reciept was in the bag, he replied, "Yep! "
Totally unacceptable!
5th Ave exit off I71.

Life
April 11, 2018 2:51 am

Food was correct little old maybe areas sketchy workers where real sketchy but still kinda friendly definitely try to go to a different location if possible

chris
April 10, 2018 7:28 am

Poor services, I was in line for 20 minutes and the lady at the counter sounds like she don't want to be there nor be bothered. It's a shame what to go through just to get something to eat.

Invalid
April 08, 2018 4:46 am

I mean, I just dont get how you could screw this up. I most certainly don't think irrelevant conversations should happen at the window when more attention is needed elsewhere. I just wanted my mashed potatoes and cookie that came along with my meal. But hey!

mara
April 07, 2018 12:21 am

Hit or miss here.sometimes it's great and others it is awful. It's frustrating to have so few options close.

Salim
April 06, 2018 9:39 am

The customer service here is really horrible. I basically got my food thrown at me and when I sat there for 6 minutes the guy opens up the window and says what? I said you forgot my Sierra Mist. He gives me Sierra Miss medium, barely fills it up, then hands it to me. He hurries and shut the door again. I wait. He opens up the door and just stares at me don't even ask me what I want. I said hey may I have some honey? Irritated he closes the window again and then gives me the honey. Before I could say thank you he slams the window shut. I guess when you're dealing with minimum wage workers you don't always get the best service but then again there's Chick-fil-A. ‍️

Dave
January 23, 2018 6:47 pm

You'll wait 20 minutes to get your food while wondering why you didn't just go next door to Wendy's

Tyler
January 14, 2018 10:37 am

Once got my order wrong three times in a row. And, it'd be nice if they announce cash only before asking me to wait 10 minutes to order.

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