Lowe's Home Improvement, Dublin OH

Wanted to get estimates on a few fences to compare & choose which one I would purchase. No experts available and noone knew much about them in general. I did get a fantastic young lady who did everything she could to get me an estimate and was very helpful, polite, and even went through the installation manual to figure things out for me. I've been trying to figure things out on my own without success & can't walk in and look around because I care for my 95yr old disabled mom. Thank you Susie!

This place has it all. And even if you cant find what you're looking for, you best better know the employees are going to give it their all to help you find it.
Paint selection is great!

Delivery for flooring. Paid for delivery and we had a set date. When didn’t get message of when time they would be arriving we called and they said it was changed to after our install date. We didn’t get any message changing date. They corrected and brought out next day. When they arrived with flooring their order said to just drop off. So they were going to drop off pallet at garage. We were told they would bring in and put in room so flooring can acclimate. We had to take upstairs to room. Delivery guys were great and helped unload from truck and put on first floor entry. They are not to blame whoever does scheduling needs to figure it out. I paid for delivery not drop off. Don’t tell me they will put in room if it’s a drive by. Very disappointed. Our rep at store was great when we ordered and we shop at Lowe’s a lot. Figure it out.

Stopped in today to see what house plants the Lowe’s in this area has. Found a couple of nice ones that come in a decorative pot. While going through the self checkout line employee ‘ Karen’ stops me and asks if there are plants in my pots to which I respond yes. This is apparently not the right answer as she rips my plants out of the pots turned them upside down and looks all over them for another barcode convinced I’m stealing the plant. Once she has throughly damaged the plant she returns it to the pot and walks away without another word. Will not return. Do not recommend.

Something must have changed, the employees actually ask if you need any help and are finding everything you need. Nice change from the old avoid the customer at all costs mentality they used to have.

We are building a new kitchen and Lowe's is the one doing the work. The quality of work is good but their timeline for getting things done is absolutely the worst I've ever seen in my life. If you have a choice, spend your hard-earned dollars somewhere else. Lowe's is the worst. We are four and a half months into the process and the kitchen is still not finished

Great place for a quick equipment pick up especially when you have to make that 3rd trip to the store because your project keeps getting more complicated.

Great local service, your employee Russ Mall was beyond outstanding in helping me find and resolve a Electric car charger installation issue.

Generally this location has what I'm looking for but I've never received what I would call great service. They all seem like that hate that they have to be there.

Lowe's is for consumers with helpful and friendly staff. Home Depot seems to be more for contractors.

Great place to shop for home improvement.
Very helpful and friendly staff. Always eager to help and give great advice. Prices are very competitive. Very easy to shop, items are easy to find. They have great knowledgeable people in every department.

This is the best LOWE'S I have every been in.
Courteous workers, clean, picked up, not cluttered.

Inexperienced staff. Flooring department has questionable measuring practices. Beware they will charge you labor on overage not actual square footage. Said it's their company policy. BS Also trying to sell us transitions for less than 500 sq.ft between dining & living room. Not our first home putting in flooring but first Lowe's bad experience. Finding other suppliers agree with us. Labor on what the actual square footage is what is charged.

Very rude staff, came here a few times to give it the benefit of the doubt, but ultimately I have never had a positive experience at this location. Very disapointing.

Great local service, your employee Mason was beyond outstanding in helping me find and resolve a water heater problem. Took me straight to the right item, and i was able to fix the heater for $6. You can not beat this. I love that the store is dog friendly, it is beyond outstanding that i can bring my best bud with me to Lowes. Don't change this! Great part of your store. Thanks! - And someone give Mason a gold star! He was great.

My favorite place to get home improvement stuff, although sometimes Home Depot is cheaper or Menards.

Actually. 1 of the best Lowes in the Columbus area. I think. But I've only been a maintenance man for 40 years. What could I possibly know

Pam and Austin are awesome people, and helped us get in and out with exactly what we needed in no time at all! Give those two a raise!

Staff would not give me free money, I asked why the store was called Loans and they laughed at me

I didn't speak to another human at any point int the process. They were there and seemed nice. I found the item I wanted online, it had the aisle and bin number listed. I picked it up and bought it at the self checkout.