Lowe's Home Improvement, Dublin OH

I only give 2 stars because the facility is clean and nice. The staff and experience gets 1 Star. I don’t know what it is with this store, but every time I go in there, I encounter grumpy employees. I get the runaround and they seem annoyed if they have to help. In turn, even the customers seem grumpy when I’m in this store. I dread going in here but the product selection is pretty good, so I keep coming back bracing myself for grumpy customer service and I’m never disappointed.

I needed a flat bed cart. One was sitting out in the parking! The clerk was very helpful. Another clerk helped load the boxes into my car. Great service.

I needed to piece together adapters and fittings for both the water line and drain for a sink and they took their time in the aisle to find the best and most cost effective solution. Now I have an outdoor utility sink powered by a garden hose with a flexible drain running into our yard drainage system. Outstanding.

Never have enough tellers! Eliminate the self checkouts! Customers are not responsible for your labor cost!

Overall very friendly and knowledgeable staff, my only complaint is the paint department employees only rely strictly on the machine for color matching. I miss the days when paint department employees could look at a color and tell what it needed from knowledge, not just doing what a computer told them to do.

Always a great experience at Lowe's on Sawmill. Thank you Gregg in the paint department you were a great help!

Found everything I wanted. Mike was very helpful. Unfortunately, he will be having knee surgery and will be out for several weeks.

Great store. I had a bad carpet stain so I rented their carpet cleaner. Their carpet cleaner made the stain smaller but did not remove the carpet stain completely. Not really Lowe's fault, more of Bissell's fault. It would be awesome if Lowe's could get a powerful stain remover carpet cleaner. I wish I had all hardwood floors: (