Mercy Health Center of North Canton
| Address | 6200 Whipple Ave NW, North Canton, OH |
| Phone | (330) 966-8884 |
| Hours | 8:00am-9:00pm |
| Website | my.clevelandclinic.org |
| Categories | Medical Center |
| Rating | 3.1 23 reviews |
Nearest branches Cleveland Clinic Akron General Health & Wellness Center & Medical Office Building, Stow — 4300 Allen Rd, Stow, OH Cleveland Clinic The Surgery Center at Akron General Health & Wellness — 4127 Medina Rd, Akron, OH Cleveland Clinic - Union Hospital Healthplex — 500 Medical Park Dr, Dover, OH Cleveland Clinic Hudson Express and Outpatient Care — 82 W Streetsboro St, Hudson, OH |
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Similar companies nearby DaVita Belden Community At Home — 4377 Whipple Ave NW, Canton, OH |
Mercy Health Center of North Canton reviews
23 I wish that I could give them no stars. I went in last Thursday and explained that I needed EKG & X ray results sent to my orthopedic surgeons office no later than Monday. I was assured this would happen, so I had them do the procedures.
Monday morning comes and my doctor's office hadn't receive the results.
I called them on Monday morning around 10 and had to leave a message.you can never get a live person when you call, unless you are making a payment!
I left a message and once again told them my results needed to be sent that day in order to have my knee replacement surgery date saved.
No one returned my call until the end of the next day. I was only told to call Mercy Hospital.they would not check for me!
Upon calling the two hospital departments, I was told the StatCare center did not provide my physician's name nor fax number on either of the tests despite my giving this info to them.
The EKG results had been signed by the reviewing Dr.on Friday and had been sitting there since!
I called the StatCare office again and could not speak with a live person once again.no surprise. Still no call back from StatCare.
This is THE WORST customer-patient service I have ever experienced. Totally unprofessional and total lack of communication with myself and the hospital.
9/25/18 UPDATE - I have to laugh at their superb customer service response to each of the reviews posted. Quite the personal touch and it only took 6 days for Jennifer to cut and paste the same response to me! Thanks so much for caring, Jen!
Wait time was not terrible, but the doctor barely listened to anything I had to say and was in the room less than three minutes.
Husband cut his left hand deep. Went to Statcare, check in was fast. Nurse came out 3 times and covered his hand because it was bleeding alot. Dr. Was not friendly at ALL! All she did was stitch it and said no restrictions after we told her he was left handed and his job required alot of writing. Very RUDE I called and complained about her. Only giving 3 stars because of Dr.