Mr. Roof Cincinnati, Fairfield OH

I recently called Mr. Roof to come check out a possible leaking roof. I noticed a water spot on my ceiling in the dining room. The inspector that showed was Thomas Mcommas. Before he even stepped foot in my house or on the roof he knew everything about it. Once he was finished inspecting everything Thomas sat down with me and explained the history if Mr. Roof to me before going over the estimate. I had never had a company explain their history before bringing up money. Thomas said he has been with Mr. Roof since 2008. I believed everything he told me about the company and the roof situation. I felt I could trust his words which is hard to say about some companies these days. It was a smooth and easy process. Thank you Thomas and Mr. Roof. Keep up the good work and great customer service!

I had the best experience with the crew that came out, they were extremely friendly and accommodating to any of my requests. Most of my conversations were with Salvador and Jamie, I found out later that Salvador was the crew leader. He was an awesome leader! These guys worked so well together that it was obvious because most of the time they didn’t need to tell each other what they needed they just did it naturally. I cannot say enough on how great my experience with this crew was!
The day they showed up was a miserable cold off and on rainy day. I commented on how miserable it would be to work on a roof on a day like this, Salvador said “oh this is no big deal what’s important is that we get your roof on and your home protected”. This response was surprisingly comforting and set the tone for the rest of the day. I know that customers can be a pain in the butt for workers just by asking questions but it didn’t stop me from doing so. A couple of the guys didn’t understand English and or didn’t speak it very well but instead of ignoring a person or being irritated (as I’ve experienced many times) these guys stopped whatever they were doing and made sure Salvador came to answer my questions and he did not answer from the top of the roof where he was working he came down to talk to me each and every time I asked a question. I appreciated this very much! He could’ve answered from the roof or even said I’ll be down in a couple of minutes but he did none of this he came the instant I asked a question.
The work these guys did was excellent! It looks great, of course time will tell on how well the roof will do but I can tell you that these guys did not do anything the easy way, down to my shed. If the look has any representation of the durability of the roof then I know I have no worries for a very long time.
I would definitely recommend this crew/company to anyone.
A very happy customer
Kim