UH Geauga Medical Center, Chardon OH

They didn't want to give info out to the family.sneaky with meds and food is less to be desired.

I had surgery at university hospitol. I've been several different hospitols all over the country but I've never had better care that I received at this hospital
I want to thank the wonderful staff for taking care of me. I would special like thank the great personal Amber Tiffany Kevin Beth Sam Julia and Kayla they all when were the great thank you all.

Both of our daughters were born here. The nursing staff is absolutely top notch. Our second daughter was just born there. This time here was a complication that happened the night before and brought us in early. It ended up being one of the scariest moments of my life because of that complication. I knew that we were in good hands in how they handled the situation. The level of intensity and how they went straight to work without hesitation while at the same time keeping me informed without scaring me or stopping what they were doing gave me confidence that everything would be OK. I am forever thankful.

I'm still haunted by the hold message you hear when you call to check on a patient: "How much would you PAY to avoid having a heart attack? "

Pretty much sums up their priorities. How much can you PAY.
Lots of services aren't available here Friday through Saturday because it's a regional hospital.

I saw a patient almost code because they are too understaffed to provide proper transport for tests (only one person for a big bed and they don't know how to work the bed).

It took 6 days for a doctor to call me back, even though I called multiple times a day to request to speak to a doctor. When I finally did speak to a doctor, I found out a bunch of stuff no-one had told me, but it was too late.

To be fair, some of the ICU nurses were excellent.

Great hospital! I had surgery here twice with dr. Jacob petrosky and he’s absolutely brilliant and so great. Dr. Zimmerman and Dr.mason in the ER Department are also great. Everyone is so caring, helpful and supportive and super professional. I’m very impressed with the services here. Great job UH:)

Nobody came out to assist my mother with a wheelchair she had to walk to the entrance. She can't walk due a needing a hip replacement.

I've been to Lake Hospital Systems, Cleveland Clinic Hospitals, and now University Hospital Geauga. University Hospitals tops them all by far! Staff is outstanding and the doctors were a lot more than just poke their head in and bill you doctors. They seemed genuinely concerned for my well-being and dedicated to me getting better. I can't say enough good things.

I was traveling back to Ohio from out of town and had an unexpected medical emergency. The staff is OUTSTANDING. Every single person from the ER, to radiology, to the general floor, to the OR was attentive, thorough, welcoming, and kind. I can’t speak highly enough. Dr. Jake Petrosky was a phenomenal, informative, and friendly surgeon. The ER and nursing staff were extremely supportive. Thank you to the UH Geauga staff for turning a miserable situation into a pleasant experience. I’m so grateful for their care.

You've saved both my parents' lives and helped us all in a friendly, thorough and professional manner. Thank you so much. Love the coffee stand, too.:)

I had a procedure done on Feb 21,2019 all the staff from start to finish was amazing. I had to stay over night and it was wonderful. I don't like hospitals at all not even doctors offices but if I ever have to have another procedure done I would want to come to this hospital. Keep up the great work!

Told by ER Doctor, pissapally afraid to get wife with ms pain, any type of pain med, bc hospital will call her in office and yell, REALLY, THOUGHT THE IDEA WAS TO treat and help. Came to this er since 6 grade. Sad day when they wont help. Thanks Geauga UH For nothing.the 4000 people I work with will hear about this.and uh pres.

Had a procedure yesterday in the cath lab.everyone was good but Sam was outstanding went above and beyond for me! Thanks Sam you're amazing.need more ppl like you!

Worst experience ever in an emergency room put me in a room that had just a chair no bed and expected me to sit up the entire time feeling ill, nauseous and over all in pain

Not one Nurse ever came to the room to check on me or even ask if I needed anything a PA took some notes and never returned

Asked for something to eat as I'm a diabetic had to wait 3 hours before anyone came by

Not recommending coming back

Delivered both of my babies here. By the best Doc. Dr. Ahuja and the nurses were great as well.

I had outpatient surgery last week and everyone from reception to presurgery nurses and anesthesia nurses to post surgery staff were very respectful and helpful and caring! Thank you all for taking care of me so well and being so sweet especially when I was so nervous! Great care!

One exceptional staff member in your billing department Jennifer R. Is amazing outstanding you name it. My health journey began back in February when i found out i would have to have surgery again. I fought 2 different insurances, obamacare, the healthmarket plan, and potential work insurance. After much misrepresentation between all three insurances, two weeks on the phone straight after work crying i figured out which of the two i would for my surgery march 1. I have recently got two of the bills from uh. Long story short im still trying to figure out why i owe so much through my insurance which i think misled uh and i i cant thank jennifer r. In the billing department enough. She is going above and beyond her job helping straighten this out. She called to check on me tonight and told me she would be working on it tomorrow. People like jennifer is the reason why i chose UH hospitals and will continue to do so. She absolutely deserves appraise for her customer service and time and dedication for what she has done for me. In all honestly my bill is well over thousands but knowing i made the right choice keeping UH apart of my network and have people like Jennifer in the billing department on my side was worth it. Thank you so much Jennifer!

Very proactive staff, doctors initiate protocols quickly, which is important in time sensitive treatments. Feel like the care I get is universally genuine, once a janitor in the hall asked if I was lost and dropped what he was doing to walk me to my destination.

Great staff, very clean, great food (which was a shock). Not a place you WANT to go, but when you need the type of services they provide, they do it right and provide excellent care.

Exray tech in ER. Is rude and borderline incompetent. Patient care by her was unbelievably bad. Zero concern for patient. The only thing worse than her besside bedside manner was her additude. Would file a complaint but not sure anyone cares. Rest of the staff would have 5 start. Great place unless you need xrays.

Nurse practitioner joe that worked Feb 19th 2018 loves to profile people and is unprofessional! Don't go to geauga!