Baseline Rental Station / Baseline Tent and Event, Cornelius OR

We rented a chipper from them to chip branches from our laurel and apple trees. The largest branches we had are 3" round and my husband was told the chipper would work on branches up to 5". Once they hooked up the chipper to our truck, the kid working there had trouble starting it and told my husband "oh, it leaks oil but it's got plenty so don't worry about it. " That should have been our first clue. (What rental company rents equipment that knowingly leaks oil?) We got home, got the chipper set up. My husband was feeding in the branches and it wouldn't grab the branches and wasn't feeding them through. The blade was dull and not working properly. My husband has used chippers before with no issues so he's not an idiot. Finally, after about 1 hour of having to try and get the chipper to work, we gave up and decided to return it. My husband went back in to return it, told them it wasn't working and had issues. My husband was willing to pay for a few hours (which I though was beyond generous since we only got about 2 branches to go through.) The gentleman was exceedingly rude, came out and started it to see if it leaked oil (well, duh, your employee said it did) then came back out and chipped a piece of wood which went through fine but since our branches are green (and not like a dried board) it wasn't working it. Made us completely feel like we were lying to them and trying to get one over on them. I can assure them, we would have much rather got the days worth of work done that we needed to do and not spend hours getting it back to them. Well, lesson learned. We will not be back.