Lake Oswego Vision Clinic

Dr. Bury was extremely nice and professional! She is very knowledgeable and thorough, making sure all my questions were answered. The staff was friendly and very helpful with insurance billing etc.

I stopped in this afternoon because a screw in my glasses had come loose. I walked in and was immediately welcomed with a warm smile and. I asked if they had a tiny screwdriver for me to fix my glasses, the employee took my glasses and said they could help with that and offered me a seat. I sat down and waited for what felt like a long time to simply twist a screwdriver a few times. When I made eye contact with the employee at the desk she assured me they were working on my glasses. At this point I was a little worried that they were going to charge me for something I would have happily done myself! After another minute or two another employee came out and handed me my glasses saying she had tuned them up a bit. My glasses were perfectly clean, with every joint and screw perfectly in place. She made sure everything was in place and told me if it ever happens again to come back in. I was caught completely off guard by the above and beyond service! Thank you so much!

A really pleasant vision clinic. The staff is always helpful and the optician is excellent. They have very up to date technology and accept most insurance.

I have never written a review before, but I am compelled to do so. Worst experience I have ever had with a my daughter, ever, in fact I walked out. Jessica Wilcox walked in with her hand on her hip and an attitude. Never once did she acknowledge my child or call her by name. Then, during the exam began to speak disparagingly to my child. I attempted to be patient, and then when she proceeded to tell me how my daughter was "trying too hard" to get the "letters right" and that she couldn't trust her, I got up and we walked out. As a psychotherapist, I am shocked at the manner she treated her patient, and a child patient at that. On her bio it says she received a "coin" in the military for great customer service, as a military family, I am glad we didn't have her as the "standard" of care. -Mary Bicknell

I am disappointed with Lake Oswego Vision Clinic's customer service. I had an appointment today to get my vision examed. I had bought glasses from them 2 years ago. They didn't bother to tell me that they moved. I arrived at their clinic, but there were no signs of them there. I looked them up on my smart phone and discovered their new location. I sped over to the new place and was proud that I was only 10 minutes late. The sales girl explained to me that since I was 10 minutes late, I would have to reschedule. I couldn't believe she did not consider the fact that I hadn't been there since they moved. She said she could reschedule me for later today, which is the time I had wanted in the fiirst place. I wasted an hour off my time and 14 miles of gas because of Lake Oswego Vision Clinic. My time is precious and I do not appreicate it being wasted.

Went there to check out frames. Though I couldn't find anything that fit perfectly within my price range, Michelle was very helpful, patient, and courteous

Very personable staff. Dr. Explained everything as we went along. Took my prescription to Costco a couple of years ago and they never fit right. Came back to L. O. Vision Clinic and very satisfied.

Always a relaxing experience at LOVC. They listen to my unique needs between contacts and glasses and make sure I am walking out with the best value as possible considering whay my insurance provides. The glasses selection they have onsite is also excellent. Something for everyone. My whole family attends LOVC and I as my younger children grow they will also be patients at LOVC.

Excellent doctors and staff, very nice place, current technology.
I recommend them wholeheartedly!

I've seen a few different doctors here, and have liked all of them. Good website for booking appointments. When they're running late, they acknowledge it and make an effort to make it right. Weird, I know.

Our entire family gets all our eye care here and they are excellent! I have some eye issues that go beyond a typical myopia (two corrective surgeries, a splotch on my retina, and some low light and eye strain issues). Everyone here is really kind and professional and they provide superior care. They have also always been excellent with our child. Admittedly their facility and glasses selection is high end. But the medical care you receive is worth it. You could even consider coming here for great eye care (especially as you age) and taking the prescription someplace else for eye wear that's lower cost - though I like the ongoing support they provide for the glasses they sell (adjustments, new parts, etc.).

I just met with Dr. Horrocks. I have a scratch on my cornea and incredibly uncomfortable. Dr. Horrocks took her time with me, fixed my eye and truly seemed to care. I am so happy to have found not only a competent eye doctor, but one who is empathetic and seems to love her job.

I took back my previous review. David Wolf wanted to meet with me personally about the experience I had with doctor Wilcox. He met with me to see if there was anything he could do to make My experience with this clinic better. He offered to buy my dinner which was very thoughtful.it shows he truly cares about the clinic and how it's ran. He wants the customers to have a good experience through the entire time.