Safelite AutoGlass, Keizer OR

You can't just call and talk to a human, like other shops in town. You will call a national call center, after spending several minutes trying to get through their terrible phone trees and voice responses. If they won't talk to you to earn your business, imagine what your experience might be when you have a problem.

I had an appointment, which this place called me to confirm, but when I arrived they told me my appointment wasnt for another hour. I had to wait an hour to have them begin replacing my windshield and another hour and a half for them to finish the job. Lets just say I was less than pleased with having to waste that much time there!