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The Bailey at Amazon Creek Apartments, Eugene OR

Address 3655 W 13th Ave, Eugene, OR
Phone (541) 238-9249
Hours
Monday9:00am-6:00pm
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday10:00am-5:00pm
Sunday12:00pm-4:00pm
Website www.thebaileyapts.com
Categories Apartment Rental Agency, Apartment Complex
Rating 3.4 24 reviews
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The Bailey at Amazon Creek Apartments reviews

24
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Desiree
May 19, 2019 11:24 pm

I've lived here for over a year and it is easily the nicest place I've ever lived. The amenities are awesome and the people are pretty cool. The only issue I have is with thin walls and lack of parking. Although, when I complained to the front desk about the noise they talked to the problematic tenants and took care of the issue for me. Expensive as hell but if you can afford it, it's worth the price!

Tony
May 10, 2019 2:19 pm

I live here for 3 year, do lot of travel, so was not even home most of the time. Keep the apt very well maintain best condition.when i move out they charge for everything just to steal my deposit. They took $800 plus $. I agree with all the 1 start comment. Parking no good. They exchange so much that tells you something. Rent are way too expensive they. Find some other place. Thanks

Charles
April 06, 2019 8:53 am

Easily the best apartment complex in Eugene! The staff is very friendly and eager to help at anytime. I love all of the amazing amenities including the racquetball court, gym, and hot tub. If you're a dog owner this is the place for you. There is a dog park as well as a dog washing/grooming station that comes in extremely handy during the rainy days here. I have happily lived here for 9 months and have been loving everyday of being at The Bailey!

Susan
March 07, 2019 4:45 am

RUN AWAY. CAN'T WAIT TO GET OUT.
I moved in at the beginning of August 2018. The advertised rent was suddenly jacked up by almost $100 due to non-optional water & trash fees. I don't understand how a company gets away with advertising one price, but tricks people to pay significantly more. Was given a floor plan with two exterior doors, but only ONE door in my unit. At pre-move-in inspection (which management delayed 2 weeks after last tenant vacated, claiming to revitalize), kitchen faucet was missing, carpet had 2 ft snags, laminate floors heavily damaged and dirty, w/d was filthy & smelled dreadful. *Note, no overhead noise was heard at this inspection. * Management REFUSED TO repair due to budget constraints - "just make a note on forms & we won't charge you for those same damages at lease expiration. " Too late to find another place, I had to take the unit. One neighbor tenant warned me to keep patio clear or expect my property to be stolen.

On move-in, I immediately reported construction level noise overhead that lasts ALL day as weeks turned to months. For the next 4 months I worked with management to get the noise under control, to no avail. They simply "thanked me for my patience" while nothing improved. In fact, management began retaliating instead. First, they gave away my parking space. Next, they tried to evict me for non-payment, but "found" my hand-delivered, in-person, on-time check - their mishandled funds - a few days later. Two employees showed up unannounced  and demanded entry WITHOUT a 24 hour notice. Though the tenant overhead demonstrated they could be quiet in front of office personnel, staff prompted noise so they could call it "normal. " Further, the overhead tenant was smoking (drugs) on the non-smoking property outside my door. When I provided photo evidence, every tenant, including me, was merely issued non-smoking 'reminders. ' The same drug-tenant accosted me in the parking lot to level false allegations, & management did nothing to protect me when I reported it. Rather they sided with the stalker and began issuing ME noise warnings instead of resolving the overhead problem I'd been begging for help with. I attempted to reach corporate in Portland, but was referred back to some other off-site local employee. But at least the onsite workers stopped threatening me with "drastic measures". I have kept every bit of paper trail, photos, & emails.

By Thanksgiving, the overhead tenant terrorized me, pounding on my front door. Management didn't pick up their phone, so I called 911. While waiting for police, I left a message with the off-site employee Portland pawned me off to,   who said she heard the hammering/pounding on the voice mail & would BEGIN documenting.after months of lost sleep and fearful living? The onsite manager sent an email claiming to have no prior knowledge that the smoking tenant had accosted me and terrorized me. But again, I have email documentation of her replies. At this same time, the w/d I'd been forced to self-sanitize fell apart. Maintenance was prompt in declaring it be replaced, & a week later installed a very nasty set - dirtier than the first, with a burr in the plastic tub to snag clothing. I put duct tape over it, deciding people in Oregon must be so ignorant they confuse ghetto conditions with "luxury" living. I have photos of vomit blocking the dumpster for ten days before cleaned up; homeless bums dumpster diving regularly: overflowing dumpsters occurred weekly. NEVER enough "free" parking.
 
Instead of evicting the overhead tenant for disrupting my quiet enjoyment of my residence, smoking on the property, TWICE terrorizing me, Greystar onsite  employees seem to think I should incur moving expenses instead. They claim they put me on a third story waiting list, but thus far, refuse to explain what that means in terms of length of time of enduring additional abuse in the current unit.
I am needing stress related medical intervention at this point. I would love to share my timeline evidence with everyone who cares to listen.

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