AT&T Store, Bethlehem PA

They screwed us over! Telling us there was a promotion for $1 tablets with only $10 a month payments. Failed to mention to opening each line was $90 each. If I would have known that I wouldn’t have gotten the tablets. They are shady and completely lost my trust. For over 3 months I’ve been paying over $200 a month because of these plans. Do not come here. Go to the Whitehall location. They don’t promote lies and don’t screw with your account so they can make commission.

Neaola Frazer is absolute asset to AT&T, wonderful customer service, patience with ALL customers.
Will work with you until you are completely satisfied.

This store is absolutely terrible the manager the person who's supposed to fix you issue is the one who completely messed everything up its been 3 weeks and I am still battling to fix everything that was messed up. I'm also still awaiting equipment from the time of purchase which is now leading on 3 weeks. I would not recommend this store to you. Also I was hung up on very rude.

I had a great experience at this store today. I had Roland, the store manager, and he couldn't have been more helpful. I bought an AT&T unite mi-fi and he took care of all my questions and got me set up quickly and professionally. I would recommend this store based on my experience.

My son broke his iPhone so I was looking around for places to go to get a replacement. I tried the Apple store but they were so busy the wait was over an hour. I called around and the sales person at this AT&T store said they could handle my appointment as soon as I got to the store. A 10 minute drive later and true to his word, he took care of us immediately. I was in and out of the store within 20 minutes. Superb service! Thanks.

It was a horrible store, they lied to my face about not being able to honor at&ts 1 year warranty on cases. They made me feel like an idiot, I called corporate and even they said that this store was in the wrong for lying to me and that they should have honored it with no problem. I then went to the att on tilghman st in Allentown pa and they took care of me

Very rude, unprofessional, and extremely unhelpful. There are better AT&T stores in the area with staff who are much more professional and knowledgeable.