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CPR Cell Phone Repair King of Prussia

Address 348 W Dekalb Pike, King of Prussia, PA
Phone (610) 337-4567
Hours
Tuesday9:00am-7:00pm
Wednesday10:00am-6:00pm
Thursday9:00am-7:00pm
Friday10:00am-6:00pm
Saturday10:00am-5:00pm
Sunday10:00am-3:00pm
Website www.cellphonerepair.com/king-of-prussia-pa
Categories Electronics Repair Shop, Cell Phone Accessory Store, Cell Phone Store, Computer Repair Service, Computer Support and Services
Rating 4.8 43 reviews
Nearest branches
CPR Cell Phone Repair Pottstown — 223 Shoemaker Rd Suite 137, Pottstown, PA, United States
CPR Cell Phone Repair Lancaster — 2000 Columbia Ave, Lancaster, PA
CPR Cell Phone Repair Hermitage — 2140 E State St, Hermitage, PA, United States
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CPR Cell Phone Repair King of Prussia reviews

43
Sort by: date highest rated lowest rated most helpful
Jeremy
June 23, 2021 6:33 pm

Had a hardware issue with a laptop hinge that broke. I left it there for 30 minutes while they took it apart to see which part needed replaced. They let me know that the part was not available anywhere, but tightened some screws as somewhat of a temporary fix and charged me nothing even though it took up almost an hour of their time.

Chris
June 22, 2021 3:06 pm

Great service. My phone would not charge and they solved my issue with a quick cleaning at no charge. Thank you!

Ros
June 20, 2021 3:39 am

Buen service y professionalismo, ls muchacha Eli buen service al cliente. Amable. Good customer service and professional, Eli was very helpful and nice.

Veronica
June 13, 2021 2:53 pm

I just got my iPhone 8 plus for Christmas and dropped it on ice outside and my screen cracked soooooo bad! I called CPR in King of Prussia and they did not even ask me to make an appointment, had the screen and stock and had my phone fixed the same day in about 30 minutes.the price was about the same as the Apple store but Apple in the mall required an appointment and I had to wait for 3 days to get in. I also brought my Lenovo laptop to CPR in KoP last year to fix my LCD screen and they only charged me about $160 that was pretty good. Bestbuy geek squad wanted twice as much. So very happy customer here.thank you CPR!

beach
May 18, 2021 3:54 pm

Took in an IPad to have a cracked screen replaced. The repair was completed quickly but I did have an issue causing me to take the IPad back again. They were very responsive and repair was completed perfectly.

Dmitri
May 17, 2021 11:47 am

Nice customer service but beware of lower quality parts. About a month ago the screen of my old iPad mini 5 cracked and I brought it in to be fixed at this location. The folks there were nice and it did cost less than it would with Apple, but when I got my iPad back I noticed that the colors were all muted (especially reds-oranges-pinks). I tried to put up with it but a large reason I have a tablet in the first place was for digital drawing and painting purposes, and I just couldn't use it for that if the device wasn't showing a good portion of the color spectrum. I called and even brought it back in but after a week they called me to say that there was no way they could fix it since Apple keeps their replacement parts under lock and key so CPR uses lower quality replacement parts. I think the clerk I was talking with said they had that information on their website but I couldn't find it anywhere. In the end I got my situation sorted out (but spent Way more than I planned on) and I'm including a picture of the old muted iPad vs the trade in I ended up buying. If you're an artist, or care about the color quality of your devices in general, I'd recommend just going to apple and spending a little more in the short term, instead of spending Way more in the long run.

Marshall
February 22, 2021 2:41 pm

The evaluation of the cost was lower than the actual price, but everything else was flawless. Very well organized, nice and knowledgeable staff, and they got the job done.

Ertell
January 28, 2021 9:36 pm

Honest tech support. Ernell the local tech saved me $50.00! When he could have easily replaced my 7s glass instead of telling me I just needed a plastic protector. Great job!

Youssef
January 04, 2021 7:25 am

Imer was such a great help with laying out my options and helping me walkthrough my phone problems. He was awesome and very professional, I highly recommend asking for Imer for any help you need!

Mario
December 16, 2020 9:54 pm

I was very impressed w/ her assistance. She made it very clear of my problem. I will return again. Edie was her name.

Monica
November 23, 2020 4:31 pm

Provided excellent customer service. Pricing was reasonable. Best of all, my phone is working properly again!

Courtney
November 23, 2020 12:50 pm

Super nice guy and good quality work! I went in and the price he quote me on was high, 269 to fix my galaxy s6 screen? I thought i was in the wrong place, but then he explained that the galaxy s6 screen is from the factory and it retails for $215 or more plus the labor and that's why the price was high. I believed him and got it done anyways. When i got home i searched the factory screen and yes, it is $215+. I really liked the honesty and he did an amazing job. I would definitely come back again if i needed.

Amy
October 26, 2018 4:47 pm

It was great! I Dropped my phone off with a completely cracked screen, came back in an hour and it was fixed! Super easy and affordable - would definitely recommend

Tom
October 11, 2018 11:39 am

The owner worked hard to track down my replacement parts and organized the repair seamlessly. My son's Galaxy Note 8 was massively expensive to repair, however, and the online estimate of cost bore no resemblance to the actual cost (which is why no 5 stars). Importantly, fast and perfect repair.

Laura
October 06, 2018 2:55 am

Devon was extremely professional and friendly! He fit me in right away and fixed my iPhone quickly! Will definitely use CLR again in the future if I need to. Fingers crossed I don’t though lol! Great service and great customer service. I highly recommend!

Margaret
October 01, 2018 10:33 pm

CPR had to rescue a disastrous situation with my phone: front screen totally obscured by purple and back screen cracked. They ordered a new screen overnight, and were ready to replace it exactly when they said. I was told it would take an hour and it did. When they tried to replace the back screen it cracked and they immediately ordered me another, called me when it was in, and were expecting me when I arrived. Friendly expert service!

Kathy
September 30, 2018 5:37 pm

I had two phones with the ringer buttons stuck in the silent position. Devon fixed both phones in about 10 minutes for $10! He was so polite and courteous. I will go here from now on if I have any device problems!

Camille
September 23, 2018 11:09 am

I had an easy experience. I was quoted a price over the phone and walked in the next day. Devon replaced my phone battery. He said it would take 45 minutes and it did.

J W
September 23, 2018 3:49 am

Manager really helpful. Great experience with an iphone protector replacement. Highly recommend this location!

Chante
September 19, 2018 7:37 pm

Took my phone and get repaired they said it will take about an hour or more I was there less than an hour nice people great place in and out

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