CVS, Ardmore PA

My husband went to drop off a prescription for medicine. The pharmacy tech was extremely dismissive, rude, and not helpful at all. His name is Brandon and he has no customer service skills at all. We proceeded to take out prescription to giant pharmacy where we had no issues at all. We will no longer visit this location and I will be speaking to corporate in regards to this incident. I would put negative stars if possible.

So my fiance and I went into cvs to exchange some stuff we had gotten and needed to get the right items, we looked around the store to find the right things and went to the check out counter to do the exchange. This is where things go sour in. 5 seconds.

The manager accuses her of stealing and proceeds to call her names, to wrap it all up he insults her intelligence and says/asks her "Do you know what refusing means? " At this point he's not only giving poor Customer service, but has completely gone against and outside of his job description, and verbally assulted, accused, insulted, intimidated, a customer, but a woman who's pregnant and not even old enough to rent a car. His behavior was so unbelievable and his actions were so awful I didn't even get a chance to get his name to report him. He's a black male about 6 foot, an athletic build, with short hair and trimmed facial hair, that works on 3rd shift.

If anyone knows his name, or knows how I can report the situation to any authoritys, that would be great.

Calling names, accusing, insulting, intimidating, assulting, scaring, customers, is completely unacceptable. He should lose his position at the least, being fired would be ideal.

Due to all of this she's now cramping and bleeding, and considering going to the hospital. If this caused any damages or difficulties, there's going to be a lawsuit headed in his direction.