Firestone Complete Auto Care, Bala Cynwyd PA

Excellent customer service I stopped on a whim to get a bulb changed and I was in and out no hassle no problem very kind very courteous. Will definitely be doing business there in the future.

Came here and asked for a diagnostic scan, oil change & car care maintenance package. Went in later for pick up and they didn't do the diagnostic that I asked for; instead offered to do $100 engine check. When I asked why they still couldn't do the diagnostic I didn't get much of an answer. Prices were reasonable for oil change and care package.

Clean facility. Friendly & patient staff. (Had my 2 toddlers with me while we waited). I went in early and was out in a decent amount of time. Problem was fixed correctly.

Gavin and Ray where super.at frist! Then it went down hill! I paid for 4 tires to be completed and got 3.went back the next day for the forth tire is took 6 hours dor it to be completed! In the mist of the tire being replaced my sensor was broken.almost 2 weeks later Im still waiting for that repair. I decided to call in today the person on the phone told me my sensor had been in and they didn't know why i was waiting for them to call me, when they told them to me they would order the part.
I am livid!

Extremely helpful pretty quick the staff shows genuine concerns for any customer issue. A wonderful place to take your car

Had an issue with my tire which I had fixed in the Bronx! They took charge and fixed my problem and were honest about the mistake made in the Bronx location! Thank you for the courteous service!

Happened twice, didn’t confirm my appointments which I made 3 days before. I made an appointment to be on Saturday and got confirmed on Sunday. Crazy