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Kenny Ross Mazda, North Huntingdon PA

Address 11317 Lincoln Hwy, North Huntingdon, PA, United States
Phone +1 724-864-5111
Hours
Tuesday8:00am-8:00pm
Wednesday8:00am-8:00pm
Thursday8:00am-8:00pm
Friday8:00am-6:00pm
Saturday8:00am-5:00pm
Website www.kennyrossmazda.com
Categories Car Dealer, Car Finance and Loan Company, Truck Dealer, Used Car Dealer, Used Truck Dealer
Rating 4.1 39 reviews
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Kenny Ross Mazda reviews

39
Sort by: date highest rated lowest rated most helpful
Constantin
March 26, 2018 4:55 am

Great buying experience with Rudie - quick and easy. Price was very fair, fees were reasonable. Rudie and Wendy were great to talk with, making things smooth. HUGE selection, one of the few dealerships that had the trim we wanted.

Scott
February 27, 2018 7:55 pm

My sales person was Rudie and I had great experience buying a car with him. I absolutely love my Cx5.

James
August 22, 2017 5:37 pm

I brought my Mazda in with transmission trouble. They kept it almost 3 weeks trying to troubleshoot, even bringing in an "expert" from Mazda's national Techline. They wanted to replace the transmission. I took the car to ShiftRight, a local transmission shop. They found and repaired a bad electrical connector in 2 hours, for $137 total. The car has been running great for weeks now.
Service personnel were always courteous and never tried to charge me for the time they spent, but they didn't get the job done.
I left a message for Kenny Ross on their web site describing this experience. Never got a response.

Patsy
August 20, 2017 5:03 am

We had a great experience! Rudie Policz was our salesman. He was great to work with, definitely took his time and presented us with a great deal. We walked away very satisfied and Rudie took his time to go over the car's features. He's definitely TOP NOTCH. I would recommend Kenny Ross Mazda to all of our friends and family

Heather
August 17, 2017 7:54 pm

Great team effort, knowledgeable group of salesmen. We were open and honest with the sales group that we were "shopping", they did not pressure us, pester, bash the competition. They were the most professional group of salesmen I have ever worked with when buying a car. Will definitely recommend them.

Shayne
August 17, 2017 9:57 am

Horrible dealership to deal with. They refuse to fix a leaking oil pan after I purchased a platinum warantee. They claim that they didn't "cause" the problem but they have no idea. I'm worried if they refuse to fix a simple thing like this I can't imagine the hassle of something really major going wrong with the car. I will tell every single person I know looking for a vehicle to never shop at Kenny Ross. They have already lost several potential customers.

Megan
August 16, 2017 9:12 am

Great customer service! Not pushy and let us make our decision on our own. Very patient with all of our questions and was a pleasure to work with during our car shopping experience.

Daniel
August 10, 2017 2:36 pm

Our experience at Kenny Ross Mazda was one of the best, if not the best, car buying experience we have had. We did not experience any hard ball tactics or pressure to buy. Our sales person, Rudie Policz, was very knowledgeable and patient in working with us, and was very open in disclosing all of the terms of the deal we agreed upon. We believe the final terms of our new car purchase, which included turning in a leased vehicle with significant overage on the mileage, was very fair and we would highly recommend this dealership to anyone interested in purchasing a Mazda.

Dan & Pam

dreamchrisdream
August 08, 2017 3:53 pm

By far the easiest and most pleasant car sales experience I've ever had. I felt zero pressure to buy, which was a pleasant unexpected surprise. I genuinely felt that the salesman was there to educate me on the cars I was interested in looking at and he ensured that I was buying the right car for me. Lastly, I felt the dealership went above and beyond to meet my needs/wants on price and I feel like I got a great deal.

Jennifer
August 01, 2017 3:15 pm

My salesman, Joe Woleslagle went out of his way to spend over an hour answering my never-ending questions as a 1st time leaser. He was VERY knowledgeable and patient - taught me a lot!

Trisha
July 27, 2017 9:14 pm

My car buying experience with Joe was wonderful. Living in North Carolina, I was nervous with the amount of work and time it would take to purchase a car out of state. He was with me every step of the way to make sure everything ran smoothly.

Dana
July 25, 2017 11:11 am

We found a few of the exact car we wanted using the inventory search on the Mazda website and contacted a few dealers. Working with Rudie over the phone and by email was great since the cars we were interested in were so far away from home. He was quick to respond, friendly and easygoing.
Kenny Ross was able to offer a great price.

Once we got to the dealership, the car was ready to go. After a test drive, some helpful instructions (and of course the paperwork), we drove away happy with the car, the price and the experience.

Chuanqi
July 22, 2017 11:29 am

I visited the dealership looking for a CX5. And unlike some other pushy dealership I visited, Joe was friendly and flexible on all the request I made. The price they offered was reasonable. The decision was quick on both sides and I was happy to drive away with my first car in the US.

Though I still feel some selling technics were practiced on me, anyway, no tricky game was played and it was a pleasant experience overall.

Ryan
July 18, 2017 12:45 am

Typical used car buying experience. I was called with an offer on a vehicle that i was interested and i accepted their offer. After returning to the dealership, i was kept waiting while the "completed the paper work" only to be told that they can't honor the offer they gave me an hour ago.

Brian
July 17, 2017 4:00 am

I bought a 2016 Mazda 3 Hatchback in early February, and the service, from the sales department to financial/payment was excellent. They had the model, year and color that I wanted, worked with me on getting all the incentives that I was eligible for, and let me know about the rustproofing package that was available. The salesman, Rudi, actually took the time during his day off to answer a call/question that I had, and on the day of the purchase, the finance department stayed until the very end of business hours to complete the sale. The staff is very dedicated to working with the customer. A very positive experience. I highly recommend Kenny Ross Mazda to anyone looking for a new car.

James
July 17, 2017 1:23 am

Rudie was amazing. I started browsing potential cars online through True Car and Rudie was the only person from any dealership to contact me both by e-mail and telephone. I honestly wasn't planning to buy a car yet, but he and everyone else at Kenny Ross made me feel very comfortable and not pressured at all. They had the exact model I was looking for and worked hard to get the best price for me. Christene in the finance office was extremely helpful as well, especially considering how late in the day I initially looked at the car. She was able to secure financing very quickly and got me through the process very easily. In four days I went from merely browsing to driving my very first brand new car.

Fizz
July 14, 2017 2:51 am

We went to test-drive a Mazda CX-3. During the test drive, Rudie asked lots about what we wanted from the car and quickly realised that a Mazda 3 would suit us better. He immediately took us out in another car and he was right - it was just what we wanted. He was happy to quote prices for various trim and finance options and gave written quotations for us to think about. We were very impressed by his empathetic salesmanship, and he was determined to get us a good price. He also made helpful comments on the competing cars we were considering, and even admitted that the competition scored highly in some areas.
Rudie was knowledgeable, reliable and straightforward to deal with. We'd give him six stars if we could.
The only real negative was the hard sell on the paint protection and extended warranty packages after we had agreed the sale. We just wanted to complete the paperwork and drive home in our new car.

Kimberly
July 09, 2017 12:09 pm

I dread looking for a new car because of the reputation of most car dealerships. I told Rudie I wanted to communicate via e-mail and he was very accommodating and always responded quickly. I told him what I was looking for and the price I could pay and he helped to match me with the perfect vehicle. Even though the sale was basically a done deal when we arrived at the dealership, Rudie still took the time to walk us through every inch of the vehicle and was very knowledgeable of all the features. David, the manager, was also very helpful and accommodating!

Connor
July 07, 2017 2:30 pm

I was looking for a new car for a couple weeks before stumbling upon Kenny Ross Mazda. All of the other dealers weren't the best experience, some (most) were even dismal. I am a car enthusiast, I was absolutely sick of going to car dealers where I knew more than the sales rep. Nearly all of the dealers knew absolutely nothing about cars, let alone the car they were trying to sell me. I am in sales as well and in what world does not knowing your product help you make a sale? Moreover, dealers like to act like they are "bottom line" pricing, but don't let into the hype, they aren't. The experience could not be more different with Rudie Policz and Kenny Ross Mazda. Rudie knew everything that he needed to and explained it in an extremely professional yet fun way. He had the exact car I wanted and everything was smooth as silk. Seriously, Rudie was excellent. I got a deal that i was satisfied with and the car I wanted without having to sacrifice anything. 100% recommend Rudie and Kenny Ross Mazda to anyone who is in the market. It was fantastic!

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