McDonald's, Ephrata PA

I have been there twice recently and both times were for breakfast around 6 am. Both times I have waited inside with no sign of anybody other than the employees in the back area for over 10 minutes. Today I decided to leave and go elsewhere. They need to hire or train much better. Burger King was happy to take my business today.

Worst drive in service ever. 20 minutes at the drive thru. Asked for a drink carrier, she said I'll go get one. Waited for another 3 minutes and she never showed back up. Why wouldn't they have drink carriers at the drive up window?

The drive thru is horrible. They should have fixed this problem after it burned down. They had the opportunity to make it so much better when rebuilding and they didn't. If you just have to have McDonald's go to the one at the other end of Ephrata or the one in New Holland. Do not go to this one.

Also is their shake machine ever not broken here?

This McDonald's was on our way home from Knoebles. It was very clean.and the staff was very friendly, and of course the food was good

Unfortunately, the big push for kiosks ordering is here. I will not be a part of people losing their jobs. Hate to say it, but I won't be coming back here unless I can order the old way.

Took 45 min for a simple fruit slushie.teribble service, the floor had trash all over it. Employees were rather rude. At least they were kind enough to put ketchup on my burger.and the ordering kiosks are a joke so hectic. Heard the words "I don't even care anymore" from the manager, as she spilled some strawberry milkshake on the floor and never cleaned it up.

I ordered a Coke and they gave me a root beer, kind of gets frustrating messing up simple things over and over again.

The Ephrata McD's is nasty! I ordered 2 large fries no salt. N I got 2 large fries with hair mixed in. So gross! N management sucks n is rude! Go to 5 guys for real burgers n fries!