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McDonald's, Berwyn PA

Address 260 Swedesford Rd, Berwyn, PA, United States
Phone +1 610-647-4408
Hours 5:30am-11:00pm
Website mcdonalds.com
Categories Fast Food Restaurant, Breakfast Restaurant, Coffee Shop, Hamburger Restaurant, Restaurant
Rating 1.8 34 reviews
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Breakfast Restaurant McDonald's reviews

34
Sort by: date highest rated lowest rated most helpful
Juan
November 12, 2020 11:47 pm

Great environment and super affable service. The menu was fresh and enchanting. Will definitely recommend this place to friends. Convenient prices and generous portions. Great job.

Roydan
October 09, 2020 5:14 am

The manager here is rude and he sold me expired milk for kids. Called and spoke to him about it, not apologetic at all. Apparently he sells spoiled milk to customers.

Dylan
August 13, 2020 2:47 am

I ordered a burger and a large fry, they got the burger right but the large fry looked more like a medium to me and it was cold by the time I got home.

Emily
August 12, 2020 2:23 am

The 2 ladies that helped me were beyond wonderful. This particular McDonald's is under construction, but they were AWESOME. Kind, patient, pleasant, everything you remember pre-COVID. FOOD WAS HOT. Satisfying (which, is rare) but the people at the drive thru. Amazing. Ladies!

Pedro
August 11, 2020 4:07 am

Under construction so the drive thru speaker isnt working, but just pull up to the window for friendly service. Im lovin it

Steve
February 15, 2019 6:03 pm

Used to stop in every day until the cashier started charging me 40 cents extra for a medium coffee.told her I didn't want that, spoke to manager and he basically told me what I was going to do. I said no thanks, won't be back. Beware, they try to up sell you, without your permission

Ross
February 05, 2019 2:48 pm

Staff is friendly but rowdy and loud among themselves. Food took an unusually long time to come out and I was the only one waiting for it. Not the best or worst McDonald's I've been to but there's room for improvement.

Dolores
February 01, 2019 10:23 pm

Ordered a small hamburger and had to pull out of drive thru and wait. Even then the rill was not fresh and burger cold

uvaraj
January 15, 2019 4:16 am

Very poor service. Had to wait in drive through for 25 mins to collect an order. On enquiring the person was rude and mentioned they don’t have enough staff

Scott
January 13, 2019 7:52 am

Staff had no idea what they were doing, waited 30 min for my order, I watched them delete my order on the promoter and had to tell the manager to get food, REALLY service there sucks

Joseph
December 30, 2018 3:33 pm

Skip this one. Staff clearly doesn’t care. They regularly mess up orders. Haphazardly try to fix them. And don’t apologize for their mistakes. Management needs to step up or clean house. I have never had a good experience at this location and will not be returning again.

gideon
December 12, 2018 11:42 am

I got 2 kid meals and one of them is missing chicken nuggets in the nugget box. How dumb can one be to put an empty box. Imagine my kids disappointment and the managing to do since one of them does not have food.

Adnan
December 01, 2018 4:40 pm

This is over all an average McDonald’s.however it is clean and staff is good. As other people have reported the chances of messing order is more and it happened to us as well however it was taken care by the staff with an apology. Parking is okay with a very good view of mountains outside.

Joann
November 29, 2018 1:58 pm

Very slow with the orders. One male employee putting sandwich together was very obnoxious & very loud. Would not like to work under him.

Giulio
November 24, 2018 5:04 am

Nothing fast about it. Ridiculous. Avoid at all possible cost. Customer ahead of me walked out.

mark
November 23, 2018 8:53 am

I wish I could give this McDonald's negative stars. Extremely rude employees, who were ALL high. We walked into the restaurant and one of them yelled

Amy
November 19, 2018 2:22 am

Took 10 minutes to have the line "cook" take 2 pre-made burritos out of a drawer to give to me. They were cold, and the cheese hadn't melted

Qin
September 02, 2018 5:22 pm

The service here is horrible and the employees forgot our meals and we had to remind them multiple times to get it.

Colin
August 22, 2018 3:56 pm

Ordered a large iced Carmel Machiato with whole milk and got a 3/4 filled cup of non-iced that was also non-fat. Very annoying.

Chris
August 19, 2018 5:34 pm

Bad attitude and service, badly-constructed burgers. It was 3 patties somehow cut up and laid in the bun.

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