Planet Fitness, Scranton PA

Edited to five stars because the parking lot lights are on. Thank you!

I'm giving one star due to the fact that it is 7: 50pm, completely dark out and the parking lot has no lights on the planet fitness side. Not only is this unsafe but it also happens to be raining and since I couldn't see the puddle both of my shoes/feet are soaked. Please consider turning on your lights at dusk for the safety and well being of your customers!

Horrible customer service. Have had many issues and none of them can be resolved over the phone because most of the employees don't know what to do when they encounter a problem. They have some serious management problems as nothing is ever resolved right away.

Love this gym. Staff is nice, helpful. Place and equipment is clean. Wish they had a pool and water aetonics.

The staff is kind and helpful they really don't judge anyone. The equipment is great and they are finally getting all new can't wait. Best gym I've ever belonged to I love it. I feel great about me because of planet fitnesses help thanx PF

Staff is very cold for the most part, dirty locker room and bathroom. No soap in the showers like other gyms including other Planet Fitness gyms out of the area. New Equipment is about the only plus.

Can't beat the price, can't beat the the amicability of the staff and you can't beat the quality of the equipment they have. It's like the Walmart of gyms.

Nice, clean gym in a convenient location. Helpful staff. Can be a bit busy during peak hours but other than that I would recommend.

John and Alex Really helped with my experience here at planet fitness, very professional help with everything here. Showed me how to work machines that I didn't know how to use. Very kind and friendly when you walk into the gym! Very satisfied

The staff is not really motivating and the gym is not the best for people that want to take it seriously.