Rite Aid, Harrisburg PA

I called for my sister prescription at midnight for immediate concern. Pharmacist refused to assist me because my sister's prescription was sent to different rite aid. My sister really needed her seizure medication but he refused to assist. He told me, " you should not be calling at midnight for medication refill. These things should be done during daytime". If that is there motto then why bother opening rite aid for 24 hours.

Stephanie is the best, always helpful n goes out of her way to help her customers. Wonderful customer service 10 stars

Prescription filled quickly, drive through is convenient to grab the medication and the nice lady even grabbed me a can of baby formula so that I didn’t have to drag my sick kiddos out of the car and through the store.

Today my husband came into the pharmacy with a written script from my doctor after a surgery I had done yesterday. It was a pain medication. They told him 15 minutes. He stood at the counter while no other patrons came in. Almost one hour (55 mins to be exact) my husband spoke up and asked where the medication was? They looked at him rudely walked to the back and came up and handed him the medication. Said they forgot to call his name and didn't see him standing there waiting? That is where patients come up to get their scripts filled? How can they"not see him". Maybe they should spend less time standing around talking and more time filling medications for people who are in pain and waiting for their prescriptions. Horrid behavior and customer service. They should be ashamed.

My Husband and I had a Really Bad Experience With the Store Manager Dan. We wanted to Buy a Money order, was met with a Gallery of Questions, As to why we wanted to purchase the Money Orders. Dan, made My Husband and I Feel like We did not Belong in This Store. My Husband and I felt Humiliated as Other Customer's & Cashier looked on. We Decided to Exit the Store Feeling Embarrassed.

Supervisor Dan is a very rude old guy if I could look into his hart probably I'll be able to tell how racist he is.
I had to walk out of the store without being service because Dan did not feel like my cash was worth any thing.

I stop here only when I'm out that way and there are no others open! Tonight I stopped as I saw they had their candles as bogo! I also noticed they had a clearance rack there with LED bulbs! I picked out a few items from there and took them to the cashier to find out what the actual price was as some items didn't have prices! I haven't been treated so bad in years and left my items on the counter! To get the actual price all the cashier has to do is scan it and yet he said to me"do your math, it's 75% off so take 50% off the price on the label and then take 50% off of that" my response was, I don't understand and he responded" learn how to do math"! I'm 67 yrs old with medical issues and I'm still in shock! I don't want to see this guy fired but he definitely needs help!

Had to change pharmacies due to my insurance. I had 2 refills left on my meds. When the new pharmacist called they told him there were no more refills. It's funny because that morning they were going to refill them but called and said my insurance wouldn't cover it. Shady real shady.

They are getting better (with their speed). They forgot to give me the other half of my meds and that was not the first time it had happen. Not the best communication between the cashier in the Pharmacies.

I ask for a product in pharmacy Dept. Know one show an interest in helping me. They tried pass off another vitamin as being the same but clearly not the same.

I’ve had enough! This time is the last time! The pharmacy in this store is unbelievably terrible. It is not normal to have to wait DAYS to get your prescription. There are constantly new people back there and none of them ever know what they’re doing. Pharmacists are rude and not compassionate at all that I have a sick child waiting over TWO hours for the meds to make him feel better. I asked how long it would be after the third time of going to the line and got told it will be done when it’s done. DID I MENTION THEY NEVER PICK UP THE PHONE? You have to call the front counter and have them send you to pharmacy and pray that someone picks up! It’s seems as though none of the staff is ever consistent, nor is anything else with the company. Their loyalty card has changed several times over the years making it impossible to keep up as their programs constantly change. The old store manager was very sweet and very knowledgeable on the card perks. She helped me often with couponing and deals as well as some of the other employees that used to be there. The last time I saw her was the last time that I enjoyed this store. It seems as though now if I use a coupon I’m treated like a burden or being told it’s “not right” for me to use so many coupons. I’ll have you know a lot of my couponing makes YOU money and goes to donation for those in need. Every man in the store I’ve ever encountered has been EXTREMELY rude. Coincidently enough when I ask for a manager, they’re all managers! Even the pharmacy manager! Shocker. It’s sad to me that this is no longer a place I like to go to. It used to be very exciting to come on Sunday mornings and do my couponing and chat with the girls and get the scoop on all the good deals. After dealing with the pharmacy yet again and the constant decline of customer service that used to be amazing, I will no longer be coming to this store. I would highly recommend going to any other pharmacy on the planet. It’s going nowhere but downhill with every visit for a while now.

Ridiculous wait time even when they have no other waiters. Patients should be priority not silly chatter

Not happy with service! I’m the only one in line & have been standing here for 5 minutes. 5 people working & no one says hello or ill someone will be right with you even. Smh

I have just met the rudes employee in your store at union deposit rd, Harrisburg, pa.
Hos name was Reese, said he was the manager, very un- professional and rude.
I will call main headquarters about hos ignorant behavior

Great location right next to my work. Staff was happy and took my order in 2 minits in line even though they are a very busy store. And turns out the medicine was free with my ins and rite aid discounts. Will be grabing all my scripts there.

Stopped in to have Passport picture taken. Was told, "We do, but our machine has been broken for months. " Why would I trust them with anything else if they can't be bothered with fixing a small problem. Guess I'm going to CVS.

I read drug cartels tie people up, put tires around their necks and light the tire on fire. That's the only thing worse than this Rite Aid.

Everyone was very helpful. I ran out of my pills and they got my refill approved and filled very quickly.

This is the worst pharmacy I have ever been too. It takes hours sometimes over a day to get a prescription filled. The staff ignore what you tell them until it becomes and issue. Do your self a favor and go elsewhere!

The pharmacists hang up on you when you call (I have been hung up on multiple times) and are even more rude in person! I highly recommend going somewhere else!