Rite Aid, Harrisburg PA

Cashier was friendly. Pharmacy personnel was not. No one in line. Had a simple question for pharmacy. Three pharmacy employees completely ignoring me. After 10 minutes waiting and no one in front or back of me, and no one at pickup counter, tried to get their attention-one in back, other wandering around, and one on phone. Just an acknowledgement would be okay, but nothing. Maybe Walgreens taking over would help this store. Going back to CVS.

Very frustrating. No consistency. Each person that answers the phone tells me something different. The pharmacist is abrupt, and often hangs up before I am finished speaking. Brian is the pharmacist I have a problem with. Have driven there several times after being told my prescription is ready, only to be told it will be completed soon, pull over and wait. Train these people, please!

This is one of my favorite Rite Aids in Harrisburg. Expensive generics, but the staff always seems a cut above other Rite Aids.

Awful customer service in pharmacy, they are rude, and they give you the run around when calling. I called twice, and they said an hour, so I waited about 1 hour and a half and called back, and they said an hour, so I waited another hour and a half, and went to location, waited in line for ten mins to be told that I had to wait another hour. This is a joke, and I won't be going back. I told them I'll come back tomorrow but now I'm going a whole day without medication. Ridiculous.

The only good thing about this drug store is the convenience because I go past it on my way home. The drive through line always takes forever and the clerks/pharmacists seem to have next to no clue about what it is they are doing. They are also very rude.

Absolutely the most unorganized, messy disastrous place on earth. EVERY single mos.something is wrong with our orders, sometimes dangerous, inexcusable things. I highly recommend you go to CVS. I've been there 2 mos. And they ate fantastic. We even get courtesy call reminders! I hate that I had to rate even a 1. UD Rite aid pharmacy doesn't deserve a 1.

Good customer service is missing from this location. People who work there are robotic when they greet you. Stood in line for 10 minutes while two cashiers struggled to complete a transaction for a customer who was trying to return an item. When the manager finally came out of her office she didn't notice the long line of people who just wanted to buy stuff without having to painfully wait for the incompetence to end. I left without buying what I came for. I won't go back to that location again.

IF YOU'RE IN NEED OF MED DO NOT TRY TO GO TO THIS PHARMACY. IS THE WORSE PHARMACY TO CALL. THEY NEVER ANSWER THE PHONE. AND WHEN THEY DO THEY HANGUP I CALL FOR 3 HOURS AND NO ONE EVER ANSWER THE PHONE. I HAD TO DRIVE TO THE PHARMACY TO FIND ADRIAN AND PHARMACIST SHAUI LAUGHING WHILE THE PHONE RANG. I GUESS THEY HAVE 3 HOURS BREAK.